Hi - I'm new to this forum and a new RoboHelp 8 user...I have to figure things out for myself since my employer is not offering to provide funds for training.
I purchased RoboHelp 8 in January of this year for the purpose of creating a Help System which will contain Reference Manuals (Word Format) that are associated with my company's Java Software package. Using RoboHelp 8 for Word, I created a Java Project, imported 18 of my Reference Manuals, and Batch Generated with success (Output - Uncompressed JavaHelp with source output files). I need the output to be "Compressed JavaHelp" in order to create a .JAR file which will ultimately be delivered to the Software Development team to be incorporated into the Java code. When I choose the "Compressed JavaHelp" or "Compressed JavaHelp with source files", I receive the following:
Sun Java 2 SDK or later is required to compress the JavaHelp output. Please install the latest Java SDK or choose "Uncompressed JavaHelp" as your output option. This JavaHelp Wizard dialog box also contains an option to "Locate Sun Java SDK Install Folder" button.
I installed the following software packages in the in the C:\Program Files\Java directory on my Windows XP machine:
jdk1.6.0_20 (Latest from Sun) (SDK is now JDK)
jh2.0
jre6
After installation and rebooting machine, I repeated the steps outlined above and I still received the same error message. This time, I chose the "Locate Sun Java 2 SDK Install folder" and navigated to to the install folder. I received the following message:
"Java Software Development Kit (Java SDK) is not installed in the folder". after selecting OK, the next message is "If you want to output compressed JavaHelp, the output file path can not contain "!".
When I attempt to view the JavaHelp (Primary Layout) from the Single Source Layouts node, I receive the same "Java 2 SDK and JavaHelp are required...message
So, I gave up on this project for 3 months and now I'm receiving a deadline to have the project completed ASAP.
I spent 1/2 yesterday on the phone with Adobe Support and after uninstalling and reinstalling JDK, JH, and JRE several times, the issue is being escalted to Tier 2.
Has anyone on this forum encountered this problem? Any information would be very much appreciated!
Thanks - Rie