Hello All,
Please review the following problem I am experiencing with my WORD output Document Map / PDF Bookmarks,
Thank you all for your time and assistance,
~PM
SOFTWARE VERSIONS:WIN 7, RoboHelp 8, WORD 2007
ISSUE: Generating TOC chapters from Robohelp 8 to MS WORD 2007, WORD document map levels (Headings) are incorrect or navigation trees are not consistent. RoboHelp 8->SSL configured and mapped, using a WORD template .dot.
SOLUTION GUIDANCE:
The PDF is generated from the word document that, in turn, is created from the RoboHelp 8 project. The PDF generation is configured to use heading styles to create bookmarks.
Note: Word styles are mapped to styles defined in the RoboHelp templates however; the resulting document/PDF will generate incorrect or inconsistent bookmarks.
PROBLEM ONSET:Unable to determine when this first occurred, looked at older generated "PDF's" hence, there were no bookmarks; probably due to not having the option in WORD converting/publishing into Adobe 'heading option' checked off.
DESCRIPTION:In the Adobe Reader, click on the View->Navigation Panel->Bookmarks (NOTE:this can also be seen in WORD 2007 'Document Map' left pane), the navigation trees are not consistent.
Expected result:The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.
Actual result:The bookmark structure is not consistent and shows things like "Scenario 1", "Figure 1" on the same level as chapter headings.
EXAMPLE #1:
Click on the + sign next to the Introduction bookmark;
Expected result:It should show
Introduction
->Introduction
->Support and Training
Actual result:
Introduction
->Introduction
->Support and Training
EXAMPLE #2:
Click on the + sign next to the Preparing for Database Migration bookmark;
Expected result:It should show;
Preparing for Database Migration
->Required Steps for Certain Versions of Financials
->Any version running on SQL Server 7.0
->Version 3.x running on SQL Server 2000
->Version pre-4.3.11 running on SQL Server 2000
->Version 4.3.11 or later running on SQL Server 2000
Actual result:
Preparing for Database Migration;
->Required Steps for Certain Versions of Financials
->Any version running on SQL Server 7.0
->Version 3.x running on SQL Server 2000
->Version pre-4.3.11 running on SQL Server 2000
1. Upgrade 4.3.11 or later to 4.6 while running under SQL Server 2000.
2. Upgrade SQL Server 2000 to SQL Server 2005/2008/2012.
->Version 4.3.11 or later running on SQL Server 2000:
Scenario 1
Scenario 2
and so forth...
EXAMPLE #3:
1) Open PDF
2) In the Adobe Reader click on the View->Navigation Panel->Bookmarks;
Expected result:The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.
Actual result:The bookmark structure is not consistent and shows things like "FDP", "2. Click Next." on the same level as chapter headings.
EXAMPLE #4 (Visual):
Notice “Step / Action”, this text is coming from RoboHelp as ‘Normal’ Styles and is mapped to WORD as a ‘Normal’ Styles but WORD is reading it as “Outline Level” (Paragraph). See sample WORD screenshots below.
ATTEMPTS TO RECTIFY PROBLEM:
- This is NOT a problem if I generate a single chapter from RoboHelp TOC 'Chapter Layout'.
- I also tried all the chapters separately and there were no problems.
- When I generate all 24 chapters from my TOC 'Chapter Layout' there are issues (e.g., single word like "Step / Action" text, nubered and bullited text become headings).
Sample 1
Sample 2
Shown in this sample screenshot I include the HTML from RoboHelp
