Hi Folks,
I work for the Navy and recently upgraded my .xpj project files from RoboHelp 10 to RoboHelp 11 (version 11.0.3.268). After a few design edits I tried generating a CHM file and received the following 2 error messages and one warning message.
1. (Warning) Warning: The size of stop file has to be limited in 512 bytes.
2.(Error) The HTML tag " ?rh-anchor-id id="IX_Filter_83"?" is not a valid HTML tag (it does not begin with an alphanumeric character).
3.(Error) HHC3004: Warning (The .Jpg File Name) XXXXXX-XXXX-XX .jpg: The Html tag " ]!@#$$%%^&_(*&^(_#$% ^%$& is not a valid HTML tag (It does not begin with an alphanumeric character).
After generating the .CHM file I cannot view it and when I tried to do anything else with it, RoboHelp 11 will not run because it says the file is already open. I checked the SSL/Microsoft HTML Help folder and there is no copy of the file to be found nor can I find any process or CHM file open in MS Task Manager.
Please note: RoboHelp 10 can generate and has generated a CHM file from this project file successfully on numerous occasions. This HTML/CHM compile error is specific to RoboHelp 11. After doing some research I have found there were issues in the past with long file names with .jpg files that may have caused the same issue in RoboHelp 7/8/9 and that by shortening the file name the issue seem to be resolved. Would this be a good path for troubleshooting the issue?
My current development environment is MS Windows 7 x64 SP1 and Adobe TCS5. MS Word 2010 is used for documentation and then imported into RoboHelp.
I at this point cannot reinstall RoboHelp 10 to generate these files unless I cannot find a solution to this issue and then put in a request to my IT folks.
Thanks in advance for any help or insight on how to possible resolve this.
V/R
William Hazen