Quantcast
Viewing all articles
Browse latest Browse all 42510

TOC and Index not displaying in live Webhelp

I am working in a RH 10 project upgraded from a RH 9 project. When generating Webhelp, local output displays fine, but after compiling and uploading to our online app, the TOC and Index do not display - what I mean is that the tabs exist, you can click them, but they are empty. Search doesn't work either, plus the logo in the header doesn't appear, though it is in the images folder that is uploaded.

 

Some more details:

  • I am outputing the project to a folder external to the root folder of the project. To clarify, the project is in a folder named 'Help', and the output is in a separate folder named '9.1 Help' at the same level of the Help folder. When I provide the output, I only provide the '9.1 Help folder'. Could this be causing the problem?
  • After looking into similar issues, I find that the HCC project file doesn't exist in my output folder, nor do the .glo, .hhk, etc. I suspect that this could be the problem. However, as far as I understand, it isn't possible to output the final .htm file for the project to the same folder that holds these files. You have to publish to a different output folder outside the root path.
  • I tried to change the default TOC and Index under Webhelp settings  > Content Categories > Content from default to the specific TOC in my project (it's the only TOC and Index, so this shouldn't cause mistaked, but I'm not sure if this change means anything).

 

I'd be glad to provide any other details if needed.

 

Thanks!


Viewing all articles
Browse latest Browse all 42510

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>