Missing images in Word Document

I am having a problem with some missing images when I generate a Word document from RoboHelp HTML. I have seen similar problems in these forums and have tried the solutions without success. I have Word 2002 SP3. I have images in my document that have conditional tags applied to them. Up until now, I have not had any trouble with them generating in Word. I added some more images (using RH to import them into my doc) and I set up the conditional tags to print those and not the others. In some cases, the images are generated and in others they are not. There is no X in its place just a blank line. I have tried erasing the .CPD file and re-generating. I have tried removing and re-inserting the image. Also, if I generate the html web help, the images are all there. No problem. I have tried embedding the images and using links and get the same result. I have not tried to just generate the PDF because I need to tweak the document in Word first before generating the PDF to make everything look good.

I have also uninstalled and reinstalled Robohelp. That didn't help either. The image properties all have none (not left or right). I am running out of ideas to solve this problem. Everything worked great before so I can't figure out what could possibly be wrong especially since the webhelp is fine. I also tried moving the project to my C drive. No change either. The project usually resides on a network drive.

If anyone can help, I'd really appreciate it since I have a document to print for a customer ASAP! Thank you in advance.

Evelyn