RoboHelp 9-New Folder/Topics are not overwriting the old ones.
Hi. I am updating a user guide that I did not create. My procedure once I have completed my updates is to go under My RoboHelp Projects in Windows Explorer, find the project name then open it's folder....
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Search not Working in Webhelp or Webhelp Pro
I am currently running Adobe Robohelp version 10. I have several different RH files that I manage (desk procedures) and in each of the ones that I manage, my latest publishings have broken search...
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RH Server 9's Web Admin "Sign In" button is doing nothing...
Hi all. I'm just now experimenting with a trial copy of RH Server 9. ISSUE: When I attempt to log in to the Web Administrator (pictured below) with admin/admin for ID/pwd, nothing happens when I click...
View ArticleSWF autoPlay
I am inserting some captiva 3 swf files in robohelp 7.02 and they start playing as soon as the page is opened. I would like the reader to read a senario prior to playing the swf file. I understand that...
View ArticleHHActiveX.dll is being overwritten by a different, earlier version...
Here's an interesting problem: On some systems on which my .chm file for a local help system is installed, HHActiveX.dll (the 32-bit one supplied with RH9 for redistribution) is being overwritten using...
View ArticleRoboHelp 10 not finding Microsoft Word
I just installed RoboHelp 10, and want to import a Word doc. However, I get a notifcation the Word is not installed. However, I have Word 2013. Any suggestions?
View ArticleDeleting unwanted images
In RoboHelp HTML 11, I have no need for the Print image. It looks like I can't delete or disable this image in the Reponsive Layout Editor. I feel like this image is being force-fed down my project's...
View Articlehow to add a breadcrumb in Framemaker?
I was trying to add a complete breadcrumbs path (with links) in Framemaker. The breadcrumb path would be like: <Project Title> > <Chapter Title> > Heading 1. But, instead of putting...
View ArticleMasterThemeSchema.xml file has invalid data error when customizing layout
Whenever I try to customize my layout for Responsive HTML5 I get an error "MasterThemeSchema.xml file has invalid data". I've tried creating new layouts and editing existing layouts. The first time I...
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Search not working on android 4.0 or later versions
The mobile help for our Android app does not display the Search results properly or says Web Page Not Available.Android version 4.0Android version 4.2
View ArticleOffice 2013 Support on Robohelp 10
Hi All , I have been using robohelp for a little while now great product.... We have recentley upgraded to Office 2013 and it seems that Robohelp 10 does not support output to Word when Office 2013 is...
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Adobe RoboHelp 6 is released!
Our long wait has ended and much sooner than expected!Here's the main product pagehttp://www.adobe.com/products/robohelp/Here's the FAQ with a feature list and prices,...
View Articlexml island in html page
Hi!I want to use an xml island in some html pages (topics) but RH7 always deletes the "<xml src="...>" elements I inserted in file while working in TrueCode view.In fact, iI can write the right...
View ArticleError: Failed to initialize database (in AIR Help output from RH10)
Hi, I recently upgraded a RH8 project to RH10. The project is a multiple merged help system as described in http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html The...
View ArticleMpjSingleSource Error publishing from FM12 in TC5 to webhelp
Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else. What is this error and how do I fix...
View ArticleChanging CSH strategies
My client has finally decided that we will upgrade from Tech Comm Suite 1.5 to the latest version, just not right now (the decision alone is progress at least).They also want to switch to using numeric...
View ArticleHHComponentActivator
I have several existing RoboHelp HTML projects that I keep updated. Starting this week I have started receiving an error: 'HHComponentActivator' is undefined when I attempt to Preview Topic. The...
View ArticleRobohelp 11 continues to crash using FrameMaker 11 files
I am trying to import Frame files into a Robohelp project. I have tried to imports each document separately, to import the book file, and even to import the pdf. Robohelp crashes every time. The...
View ArticleRoboHelp 9: Latest WebHelp not working from our product
I'm not sure what I'm doing wrong, but my help files aren't working properly. I've made edits to them since last year, but when I open the help files from our product, I see last year's help files......
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