RH10 Webhelp and IE11
Using RH10 to generate Webhelp output. This has worked fine for users running firefox, chrome and IE10 in an intranet environment. (RH10 has been updated with the IE10 fixes and the chrome fix -...
View ArticleIs there a way to create favourites in a chm file that was converted from a...
I am using RH 11. We generally output our help projects to WebHelp, but we still have a few .chm outputs.Marketing has provided us with a new branding for our Help projects. We implemented the new skin...
View ArticleForce page break when printing
I'm using RoboHelp 9 HTML. I have a set of documents that will be printed from the help system on a pretty routine basis. I need to force a page break as a designated point in each of these docs but...
View ArticleClik here to view.
Importing css into Robohelp
I'm trying to import my own css into Robohelp so that we don't have to manually edit every single document we already have. I was told that the way to do it was to add the following to the...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
View ArticleError Message: "The parameter is incorrect" when trying to modify SSLs
Like I wrote in my subject line, RoboHelp pop-ups the error message “The Parameter is incorrect” when I try to modify any SSL.What happens next, is that the “Print Document General” window opens, but...
View ArticleScrolling index or glossary to end generates error on Mac
When I view my published WebHelp on a Mac (Safari or Firefox), and scroll to the bottom of the index or glossary, I get a "Slow Script" or "Unresponsive Script" error and it locks up. I have no issues...
View Articlejavascript exception error
Hi, I'm using RH11, Webhelp 11.01.235... I receive a very vague "javascript alert" error when switching between content categories while viewing in Chrome v37.0. Selecting OK to this message clears it...
View ArticleClik here to view.
Before you post...
Help us to help you!You are most likely here with a problem that needs solving. Of course you can just post your issue and wait for someone to come along and supply an answer. But please take a moment...
View Article0xc000007 The application was unable to start correctly (0xc000007b). Get...
I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML. It says: The application was unable to start correctly (0xc000007b). Click OK to close the application. I have...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View ArticleClik here to view.
RH11 - getting original comments to show in PDF for review?
I am using RH 11, and tracking changes. I use the Add Review Comment option extensively to indicate to my reviewers which screen shot is for the new release as well as to ask questions of them and...
View ArticleClik here to view.
TOC has died in the responsive HTML5 output, it's available in smaller views,...
TOC has died / disappeared in the responsive HTML5 output, it's available in smaller views, but not in full screen.Basically get a Loading... prompt and nothing is happening. I'm near the end of a...
View ArticleAny issues to be aware of when upgrading a project from RH8 to RH11?
We currently have a project using RH8 and RoboSource Control3.1 and will be upgrading to RH11. The output is WebHelp. Are there any issues or concerns we should be on the look out for? Thank you in...
View ArticleWhat files should not be checked into Source Control?
Good afternoon. Running RoboHelp 11, integrated with Team Foundation Server and Visual Studio 2010.When my two colleagues recently "got" the latest project files from Source Control, they also got...
View ArticleCannot open the file: mk:@MSITStore
I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path...
View ArticleBook TOC
Could you, please, answer the following question:is there a possibility to create a Book TOC, as it can be done for topics Insert Placeholder -> Topic TOC, for example. Many thanks)
View ArticleRobohelp 8 Search not working
I upgraded a project from Robohelp 7 to Robohelp 8. Before upgrading, the Search function in the published Robohelp worked fine. Since upgrading, it finds things but not all of the time. For...
View ArticleHow do I set a book to auto expand in the TOC for WebHelp in RH8?
How do I set a book to auto expand in the TOC for WebHelp in RH8? Thanks in advance
View Articlegenerating pdf from RoboHelp gives "macro disabled" error
I'm using RoboHelp 8 -> RoboHelp HTML, and I have MS Word 2007 and "Adobe PDF Creation Add-On 9" installed. To generate a pdf, I navigated to "Single Source Layouts" and double-clicked "Printed...
View Article