How can I move multiple files in Project Manager
I have a lot of image files that need to move them to a ScreenShot folder in the Project Manger, but I can't select multiple files with the Shift key for example and need to move them one by one? Is...
View ArticleNot able to import images of Doc File in to Robohelp
I have written User manual in doc file.The number of pages are 600.It consist of many images in jpg/png format.I ahve converted the doc file in html filter format.While importing the image sare not...
View ArticleUnable to Generate Printed Documentation in PDF Format
This past week I started having a consistent error when attempting to generate a Printed Documentation layout. This error reads "Internal error encountered, Failed to generate Printed Documentation."...
View ArticleRobohelp context sensitive page not displaying Navigation Pane when invoked...
Hi, I have deployed Robohelp appliation to Robohelp Server. I tried to invoke the context sensitive help page from within the custom existing application from Java script. Need help with the following...
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Left pane -> Index/Search section.
This is in reference to the left pane -> Index/Search section. By default, these sections show a black colour horizontal line after some pre-defined content. I would like to change the colour of...
View ArticleCannot Open SCCProfileConfig.exe on Windows 7 64bit
Hi All Im having an issue with an application called Robosource Control 3.1. There is a component called SCC Profile Editor which on a Windows 7 x32bit device works fine, but it will not open at all on...
View ArticleConvert to .exe
I want to make a *.exe file. I have compiled the software in Flash help pro. I tried converting them into exe with compilers but they have one problem the robohelp search doesnt work once compiled. So...
View Articlewhcshdata.htm or whcshdata.js
It looks like after upgrading to Robohelp 10, the Webhelp compile no longer produces a "whcshdata.htm" file in the output, but instead produces "whcshdata.js." I can't find anything in RN about htis...
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RoboHelp 10 .apj file error issues & crashing on save and generate
Hello All!I am working with a large FM book (100+ FM files) that we have linked to a RoboHelp 10 project. Everytime I update my RH project I am getting this error: I have tried copying the folder,...
View ArticleProblem running the macro (1037) - on Windows 7 PC
why do I get "There was a problem running the macro (1037) when running help on Windows 7 PC?
View ArticleHow do I create a silent install for Adobe Robohelp 11.0? AAMEE fails
I have tried to create a silent install for Adobe Roboehelp 11 using AAMEE v. 3.1 but after inserting "product installation folder", "package name" and "save to" and choosing "next" the picture just...
View ArticleAfter syncing a linked Word document, what must I redo?
Using RoboHelp HTML 11. I'm going to try making a project by linking a Word document instead of importing. Before I do, I want to be clear: what changes in the project will be lost, and must be...
View Articlehhactivex.dlll error 80070002
I'm shipping an application that uses HTML help and hhactivex.dll.On installation the app unzips hhactivex.dll into its program directory (not the windows system folder). It then shells out to call...
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Windings symbols not displaying in Android/Ipad output display
Our online help contains quite a few arrow symbols (refer image below) to describe program menu paths. Our documentation is authored in word and imported, the arrows are a result of typing -->...
View ArticleAuto-sizing popup in RoboHelp 8 not the same as 7
Version 7 I just upgraded from version 7 to 8. I used the Display in auto-sizing popup feature to link to topics in version 7. When you click on a link in Version 7 the pop up window has a scroll...
View ArticleWebhelp output files picking wrong slash for filepaths
I use RoboHelp 7.0.2 to generate WebHelp. We are newly adding support for Linux.To support the usage of slash (in filepaths) in Linux supported browsers, I changed all '\' to '/' in multiple source...
View Articleissues viewing output in Chrome
The software that I write documentation for has recently become compatible with Chrome, so I have never had to worry about testing output in this browser until now. When 'attempting' to open my...
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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
View ArticleRobohelp 10 Font Changing Upon Generation
After generation some font is still in Arial (as it should be) but some font is changing to Times New Roman. Any ideas how to fix this?
View ArticleRH 11 Glossary not displaying in desktop view
I am on Windows 8, 64-bit, RoboHelp 11 (standalone). I've created a project and created some glossary terms. I've selected the glossary in the Single Source Layout and generated the project. When I...
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