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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
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Using Source Control and Resource Manager at the same time
HiI have several RoboHelp projects under SVN Subversion Source Control. I would also like to share common topics across these RoboHelp projects using the Resource Manager using a shared folder...
View ArticleRH HTML v9.0.2: Supported Version of Word Does Not Exist Error
Hello, I am running RoboHelp HTML v 9.0.2.271 on a Windows 7 64-bit machine, with Microsoft Office 2013 32-bit installed. When I try to generate printed output, I get a message box stating that "A...
View ArticleAutoScroll in RoboScreenCapture does not work
When I try to use the autoscroll feature in RoboScreenCapture it stops before the end of the screen and only captures what is visible on the screen. What can I do about this? I am using...
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Before you post...
Help us to help you!You are most likely here with a problem that needs solving. Of course you can just post your issue and wait for someone to come along and supply an answer. But please take a moment...
View ArticleWhich category should I post in?
*NOTE:The category names are clickable links that will take you to that category. CategoryDescriptionRoboHelpThis is a general discussion area that should contain or topics that do not fit neatly into...
View ArticleVisited Links - Override all link colors
Hi,I'm using RH8 in WebHelp and IE. I read all the former postings regarding people having the same problem and some mentioned a fix in a .css but the .css wasn't available with the posting of March...
View ArticleMissing images in Word Document
I am having a problem with some missing images when I generate a Word document from RoboHelp HTML. I have seen similar problems in these forums and have tried the solutions without success. I have Word...
View ArticleOpening CHM from Web Page
I am trying to put a hyperlink on my page which redirects to open up a .chm file and then jump to the topic where I am expecting it to be. For example I have 5 fields on my webpage. Each has a separate...
View ArticlePrinting template to edit in Robohelp 10?
Using Robohelp 10. Would like to alter print layout only from the desktop layout. All looks nice in web layout, however when pages are printed, the header overflows to the second line and covers up...
View ArticleTOC Layout- ok to duplicate entries?
Hi, How have you handled a TOC where duplicate entries seemed useful? This Webhelp project includes many reports in multiple projects as shown below. Thanks for your thoughts. TOC Report Types (book)...
View ArticleResponsive HTML Layout points to wrong page as the Home page where do I edit it?
Can someone enlighten me on where to edit the pointer to the Home page icon so that I can open the Help files to the Chapter 1 instead of Chapter 9?
View ArticleStylesheet not displaying in Project Manager pod
Hi all, My stylesheet has decided it no longer wants to display within Robohelp. It used to display in Project Files > stylesheets and in Windows Explorer it still does, however in Robohelp, the...
View ArticleAdd to Favorites Toolbar Button
I am trying to add a toolbar button (for webhelp output) for a client to use that will add the current page to the user's IE Favorites list. I have used the script from Rick Stone's Skinny On Skins...
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Left pane -> Index/Search section.
This is in reference to the left pane -> Index/Search section. By default, these sections show a black colour horizontal line after some pre-defined content. I would like to change the colour of...
View ArticleCreating a new template
If I want to create a template for a new multiscreen responsive layout in RoboHelp 11 HTML 5, for example one that does not have a sidebar separating the TOC from the documentation, what basic changes...
View ArticleMobile (phone & tablet) screen profiles not displaying correctly
RoboHelp 11 on a Windows 7 machine I have a small project that I put down in August and just picked up again today. The only changes I made today were a background color in the selected layout and...
View ArticleMultiscreen HTML5 Map ID file: loadcsh.js - rhmapno parameter is converted to...
Our developer is reporting that RoboHelp 11 is converting the parameter rhmapno to uppercase RHMAPNO in the loadcsh.js Multiscreen HTML5 output file, and the CSH is not working (see below from the...
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RH 9 - Why does RH modify my ssl settings?
I'm using RH 9.0.2.271. The Background: We have a large help system (approx 2200 topics) that we have to generate into PDFs one per chapter. We also need to do this in various target languages as well...
View ArticleRobohelp 10 command line crashes
I am trying to build a robohelp project at the command line and it crashes. Building manually in the IDE works. The event log show: Faulting application name: RHCL.exe, version: 0.0.0.0, time stamp:...
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