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Printed Documentation error
When I click the Next button in the Print Document General - Printed Documentation Wizard, RH10 stops working. It allows me to Save and Generate but does not allow to click Next. I get the same error...
View ArticleProtocolHost.exe
ProtocolHost.exe Faulting application version 0.0.0.0 faulting module SALFTSWorker12.dll version 1.20.52.0 ...We cannot keep Robohelp Server 6 up and running. We are constantly getting ProtocolHost.exe...
View ArticleCannot open the file: mk:@MSITStore
I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path...
View ArticleAlphabetize TOC in RoboHelp 8
Hello, In RoboHelp X5, when you auto-create a TOC, the books and pages are displayed in alphabetical order by default. Does anyone know how to alphabetize the TOC in RoboHelp 8? I have a fairly large...
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Patch 8.0.1 negates custom popup size [RH8 html, Webhelp]
I installed RH8 patch 8.0.1, and am finding the custom pop-up sizes I set are no long in effect. Per our approach, we insert an image into its own html topic.The image is then called as a pop-up in a...
View ArticleRobohelp HTML Search feature
We have 4 projects in Robohelp HTML 8.02. Recently the search feature has stopped working for one of the projects, when opened in Internet Explorer 7 or 8. The search feature does still work in...
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RoboHelp 8 crashes on Windows 7
I have used RoboHelp for years and we have just purchased new laptops with Windows 7, we are finding that it appears that RoboHelp 8 will not run on Windows 7. The software appears unstable as even the...
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PDF Settings button disabled
Trying to created Printed Documentation in RH9, but the "PDF Settings" button is disabled on the Print Document General - Printed Documentation window (I removed the client info). I can't figure out...
View Article.dotm templates not allowed?
We are two writers who use Robohelp 9 and Word 2007 to produce online and printable documentation, using a printed documentation SSL in Robohelp, with a Word template. We want that template to carry...
View ArticleAny way to auto-check in files to SharePoint when publishing from RH9?
Hi - Just experimented with publishing WebHelp output to a company SharePoint server. After figuring out issues with the path and directory names - all files successfully copied over. Now I am faced...
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Topics and/or bookmarks missing on Table of Contents TOC after moderate use...
Topics and/or bookmarks go missing on Table of Contents TOC after only moderate use. (See image below) It happenes every once in a while. On occasion, the text from the topics and bookmarks also tend...
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How to add search tab in the .chm file
Hi All, All these days, I was using RH -5 to create the .chm file. Today, I moved onto RH -9. The chm file had the Search option enabled automatically in RH-5. But in RH-9, Glossary option alone is...
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Windings symbols not displaying in Android/Ipad output display
Our online help contains quite a few arrow symbols (refer image below) to describe program menu paths. Our documentation is authored in word and imported, the arrows are a result of typing -->...
View ArticleOffice 2013 Support on Robohelp 10
Hi All , I have been using robohelp for a little while now great product.... We have recentley upgraded to Office 2013 and it seems that Robohelp 10 does not support output to Word when Office 2013 is...
View ArticleMultiple CSS files in a project
RH9 | WebHelp Does anyone know if it's possible to include more than one CSS file in a project? For ease of maintenance, I'd like to split my default.css into individual files, for example, a main.css...
View Article'Drop Down Hot Spot Text Editor' is shown in the htm file by default...
Hi,The values entered under 'Drop Down Hot Spot Text Editor' and 'Expanding Hot Spot Text Editor' is shown in the htm file by default expanded.This problem is coming in Robohelp 10. I am able to open...
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How to move a topic to a new folder using Robohelp and preserve all...
Greetings! I've spent days trying to find an answer and decided to turn to the great experts in these forums. My company is presented with a potential legal challnge and I really need someone's advise...
View ArticleTable of Contents not showing in IE when came from other tab
Hello please see the video kindly advise: 5904 - zbayta's library
View ArticleRemove Page Title from Search Results Context
Hey guys, I am working with the multiscreen HTML5 output. On each of my topic pages, I use the Robohelp widget to include the topic title. This works nicely enough. However, in the search results, this...
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Issues with Robo Help adding extra code
I am currently using RoboHelp 10 version 10.0.1.292 I am trying to write the code and then input into Robo help for future editing. I am new to HTML and RoboHelp as well. The issue is when I add the...
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