RH9 Installation Fail on Win7, 64bit
After five days of attempting to install Adobe RoboHelp 9, hopefully someone here can give me some esoteric clues as to what to do next. I purchased RH9 on Tuesday and the installation immediately...
View ArticleCan't link Robohelp to FrameMaker
FrameMaker 10Robohelp 9Windows 7 Robohelp project can link to Word files but FrameMaker is grayed out. What am I doing wrong? I am recently re-aquainting myself with FrameMaker and building a proposal...
View ArticleShow/Hide all twisties in Robohelp 10
Hello! I am working with Robohelp 10 and would like to use twisties for some drop down topics I have. I would like to be able to show/hide all as well as each individual twisty. I have searched for...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View ArticleHow do I modify the "topic" skin in WebHelp?
Basically, I'm trying to find a way to have a feature that I had in MadCap Flare. They call it "Master Pages", but whatever you call them, I need them. The idea is that I need to have the ability to...
View ArticleGlossary: why does it not display?
For RoboHelp HTML 10 output, I have set the single source layout to use my custom glossary. However, it does not display in the .chm file. Is there some sort of plug-in required on my computer to...
View ArticleOffice 2013 Support on Robohelp 10
Hi All , I have been using robohelp for a little while now great product.... We have recentley upgraded to Office 2013 and it seems that Robohelp 10 does not support output to Word when Office 2013 is...
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RH 10 generating webhelp viewing with IE11 - Error reading masterData.xml
I’m using RoboHelp 10 and generating webhelp outputs for a merged project with 10 child projects. I’m using IE as my default browser. Early this week windows updates and a Java update (version 7 update...
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TOC for Webhelp output: does not display for IE 11
I generated Webhelp output from RoboHelp 10. When I open the Webhelp output in IE 10, the Table of Contents appears (see attached). When I open the Webhelp output in IE 11, the Table of Contents is...
View ArticleCan Robohelp 11 generate PDFs using an outside style template similar to what...
We're just upgrading to Robohelp 11 from RH9 and need some help with the following process. I'm currently working on a project where the project manager wants the PDFs auto generated out of RH totally...
View ArticleChanging RoboHelp File Association
TCS5 | Windows 8.1 My laptop's been rebuilt, so I've installed TCS5 and then re-installed TCS4. However, because I've done it in this order RoboHelp projects are defaulting to RH10 when opened, as...
View ArticleCopy multiple topics into folders?
I am trying some reorganization in a project and wondered if anyone has a simple way to move masses of topics into subfolders in the Project Files list. The Topic List pod is, I think, the only list...
View ArticleRobohelp 9 WebHelp does not display in Google Chrome. Help!
This may have already been answered, but WebHelp will not display at all on my Google chrome browser. I have RoboHelp 9, and using Google Chrome v.13.0.782.112.m. I checked my other browser, IE8, and...
View ArticleWindows 7 64 bit + IE10 = no pdf in HTML Help
When I generate a .chm in RoboHelp and click to view the result: the .chm becomes displayed; when I click in the .chm on a link for opening a .pdf the .pdf is displayed correctly in the main .chm...
View ArticleOpen link (PDF) in new window from WebHelp custom skin button
This question relates to my work with FM>RH integration. But the task I'm trying to accomplish is something specifically done in RH with customization of WebHelp skins, so I'm posting in this forum....
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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
View ArticleImport word macros
Hi, Can anyone tell me how to import written macros in to robohelp 10? coz in our office we have a in-built macros template which we use for doing word documents. now as we want to buy robohelp 10 I...
View ArticleContents and Index tabs showing garbage characters in Asian languages...
The Japanese and Chinese CHM files I received from my translator show the correct Asian characters in the Contents and Index tabs. I need to make a change to the help, but when I open the project or...
View ArticleProblem opening PDF in Windows 8/2012
Hello,we have a problem with our CHM files in Windows 8 / 2012 environment.If we try to open a PDF file with a link inside CHM, it don't open nothing, just shows a little black "X" in the CHM...
View ArticleHow can I get inserted PDFs to show in Printed Documentation in RH8?
I have inserted PDFs within my user guide. When I generated Printed Documentation into a Word document, the PDFs do not show. I also tried generating the Printed Documentation as a PDF and the inserted...
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