RH11 Webhelp Output TOC won't render, have adjusted LNG file, project...
RH11 Webhelp Output - TOC won't render, have adjusted LNG file, have adjusted project settings for Webhelp, haveunblocked popups, why does this most basic of all features not work, pls help.
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Search in WebHelp Generated with RoboHelp 9 Produces Gibberish
I used RoboHelp 9 to generate WebHelp. I applied Adobe's IE10 Patch for "Existing WebHelp created with RoboHelp 9" and the "IE10 patch for RoboHelp 9 installation" provided by William van Weelden. My...
View ArticleCan I launch a CHM file with a parameter?
I'm trying to figure out a way to change the value of a Variable when I launchthe CHM file from my application. Basically, I have a setting in my software that needs to carry over into the CHM. In some...
View ArticleCross-References Broken In RoboHelp 10 Output
We are using FrameMaker 11 to author our documentation. We have some cross-reference links that do not work when the FrameMaker book is imported into RoboHelp. Upon import, the href information is not...
View ArticleCannot Open SCCProfileConfig.exe on Windows 7 64bit
Hi All Im having an issue with an application called Robosource Control 3.1. There is a component called SCC Profile Editor which on a Windows 7 x32bit device works fine, but it will not open at all on...
View ArticleInvalid media. Cannot create file" popup when generating
Okay, the background. I'm currently using RoboHelp HTML 11.0.3.268, with the latest updates as I write this, having updated from RoboHelp HTML 9. (I know that people will ask, and I understand, so I'm...
View ArticleNeed help with Responsive HTML5 screen layout in RoboHelp HTML 11
I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11. First off, I decided to just use the Theme1_Standard layout that came with the program (only...
View ArticleMissing images in Word Document
I am having a problem with some missing images when I generate a Word document from RoboHelp HTML. I have seen similar problems in these forums and have tried the solutions without success. I have Word...
View ArticleContents, Index, & Search do not display in generated help...
I'm generating HTML help from RoboHelp 9, and when I click Contents, Index, and Search, the left navigation pane is blank, and I cannot search. The start page does appear, and I can navigate to topics...
View ArticleRH HTML v9.0.2: Supported Version of Word Does Not Exist Error
Hello, I am running RoboHelp HTML v 9.0.2.271 on a Windows 7 64-bit machine, with Microsoft Office 2013 32-bit installed. When I try to generate printed output, I get a message box stating that "A...
View ArticleMap ID call in RH11
I have been using RH7 and Map IDs. I have upgraded to RH11, but I cannot figure out how to get my Map IDs to work. In RH7 it was a simple URL call, .../roboapi.asp?Context=Map ID What would the call...
View ArticleIs Javascript a security threat?
The IT dept of a potential client has identified some of the Javascript in my Webhelp output as a potential security threat for cross-site scripting. Could someone please answer the following questions...
View ArticleRH 11 - getting error message HHcomponentActivator is undefined
Hi, I get this message 'HHcomponentActivator is undefined' often, for example when previewing a topic. Any suggestions. Thanks Anat
View ArticleThe process cannot access the file because it is being used by another process.
When Generating a WebHelp build and then Publishing in RH X5, and selection to overwite all, I get an error stating "Publishing has been cancelled. The process cannnot access the file because it is...
View ArticleRoboHelp HTML Version 11- How do you add additional images/figures and have...
how do i get the system to automatically update all the images to 1,2,3?
View ArticleGoogle Analytics
Has anyone ran into issues deploying the GA tracking code in their RH10 projects?
View Articlewrapping with span in robohelp html editor
I'm using the html editor in RH11. I'm trying to wrap a list item in a span tag, but every time I save, the span tag gets moved inside the list tag. Is there away to turn off this auto-correct?
View ArticleRH11 Cannot open to a specific topic / map id
Hello, We're using RH11 and the javascript API to show our context sensative help pages, we recently upgraded from RH10 and now the help window always opens to the default topic instead of the...
View ArticleMy online help link is not opening to the proper place in my RoboHelp...
My online help link is supposed to open to a specific topic, however, it keeps opening to the overall TOC page of my RoboHelp project. My map ids are created and the source code for the online help...
View ArticleWhere can I download Robohelp Version 10?
I am a service tech for our company, and we have just given a computer to a user. I need to transfer his robohelp from one omputer to another, however i cannot find a link to download version 10. I...
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