RH10 not creating XML files in whxdata
We converted from RH7 to RH10 earlier this year, and our application uses the XML files in whxdata to connect help buttons to topics. It seems that RH10 is not creating these XML files, which is...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
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RoboHelp10, HTML, Breadcrumbs disappears when a text is longer than about 80...
Breadcrumbs disappears when a text is longer than about 80 bytes. Javascript codes are also missing. <GOOD> <BAD> Please help me to solve this probrem.
View Articlewebhelp ducc output size
Tool: Robohelp 11, webhelp, using DUCC (dynamic user-centric content) Question: DUCC generates its own output files for each Content Category you create. However, my use of DUCC is simple, only...
View ArticleMultiple programs crash using a Save As dialog box, suspected cause is...
Hi all, Apologies if this is in the wrong area, it could also be related to RoboSource Control. I have a problem with my entire system. I am getting regularly kicked out of programs when I try to add...
View ArticleCan you flag, tag, or comment on topics?
RoboHelp HTML 11 I have a Word document linked to the RH project. Some of the topics have yet to be completed, and I'd like to be able to know at a glance which ones those are. I'd like to see them...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View ArticleBookmarks are working in chm, but not in Webhelp output
I have one project that I have output both as a chm and as a webhelp project. One one of the pages, I have some image maps linked to bookmarks on the same page. These work fine in the CHM, but in the...
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Symbol "is proportional to"
Hallo all, I need to include some mathematical formulae in my RoboHelp 8 CHM file, and have problems with the symbol "is proportional to". I can get it to display using Symbol font and Alt-0181...
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Search Error: Failed to initialize database
I have been using RH HTML version 8.02 for several months. Recently, after compiling, the Search results do not work. The Search tab shows Error: Failed to initialize database. This occurs when I...
View ArticleRH10 Webhelp and IE11
Using RH10 to generate Webhelp output. This has worked fine for users running firefox, chrome and IE10 in an intranet environment. (RH10 has been updated with the IE10 fixes and the chrome fix -...
View ArticleMy online help link is not opening to the proper place in my RoboHelp...
My online help link is supposed to open to a specific topic, however, it keeps opening to the overall TOC page of my RoboHelp project. My map ids are created and the source code for the online help...
View ArticleError when saving to / reading from root.fpj
Hello, we use RoboHelp HTML R9 and our project file is located on a network drive (which I know now, from reading the forum, is a very dangerous thing to to, but it was set up years ago). For a few...
View ArticleIs it possible to open web help as a normal new tab and not as pop-up?
Hello, Is there a way that I can open context-sensitive web help in a new normal tab instead of having it as a pop-up so we can get rid of the pop up blocker? Thank you,
View ArticleBad text box format in linked doc
RoboHelp HTML v.11 I have a linked Word document in my project. The document includes text boxes and callouts for graphics. In many cases, the text in these boxes become bold (or at least heavier and...
View ArticleExternal HTML editor for RH
Hi all,I would be interested in hearing of any external HTML editors that RH users like using with RH instead of its internal editor.Somebody please suggest a free (or almost free) HTML editor that...
View ArticleRH 11 to Technical Comm Suite Conversion?
I'm going to make a whole bunch of people jealous here, but here goes... I landed my dream job as a full-time permanent tech writer with a software company of 47 employees and started last week. They...
View ArticleRoboHelp 10 - Table Preferred Column Width Issue
I converted a RoboHelp 9 project to RoboHelp 10 and noticed that Column 1 in all tables has a preferred width setting of 93% and it is not allowing me to remove this setting. When I uncheck the...
View ArticleMulti-Language Project Updates and Translations (RH11)
I have a several projects that are multi-language. One in particular is translated in 20 different languages. Based on RoboHelp's suggested method for creating projects in multi-languages, I created...
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