Why is there an echo when multimedia files (mp4) inserted in my online help...
I am generating Responsive HTML5 using RoboHelp 11. My FireFox version is 31. The video plays fine in IE and Chrome.
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Is Webhelp generated from Robohelp 11 supported on Mac?
We have generated our Webhelp projects from RoboHelp 11. These display fine in Firefox on Windows. However, when viewing them on a Mac OS X version 10.9.2 with Firefox 28, an unresponsive script...
View ArticleDefault bullet RH 11
Unordered list are a problem for me. How can I change the default bullet for all bulleted unordered lists in my projects made in RH 11?I can change them manually for each list again and again but there...
View ArticleBrowse Sequence Stopped Working
I generated WebHelp output files on 11/19/14 (less than 2 weeks ago) in which the browse sequence works as expected. When I generated output today, I noticed that the browse sequence buttons were not...
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Display Problems w Responsive HTML5 Output
Hi, I've been testing the output of the Responsive HTML5 Layout in RH11 and have been running into some display problems for which I'd like some Help before we make a purchasing decision! In our...
View ArticleIlustrations being modified in FrameMaker to Robohelp output
Hello all,I noticed a problem in the FrameMaker to Robohelp conversion output. I am using TCS, Framemaker project linked to Robohelp. Outputs are EPUB and Webhelp. My issue exists in both EPUB and...
View ArticleRH 8, WinHelp, Japanese
Hi. My company recently decided to localize in French and Japanese. Currently we generate WinHelp 2000 using x5. Their plan was to send the raw Word documents to a language translation company and then...
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Search does not function well when 'Show results that include all search...
Hi, I am using RoboHelp 10 and have generated output in HTML5 format. Everything works fine as expected including Search. However, in some cases when i select the check box 'Show results that include...
View ArticleUpgraded from RH9 to RH11 Search No Longer Working
Hello, Situation: Upgraded several projects from RH9 to RH11 WebHelp Pro Output RoboHelp Server 9Search no longer works for upgraded RH11 projects. No matter...
View ArticleFile status "New version available" - UPDATED
RH11 | WebHelp We've been using RoboSource Control successfully for the last 12 months, but recently we've noticed that on the File Status tab in RH a large number of files have a status of "New...
View ArticleRoboHelp 10 not finding Microsoft Word
I just installed RoboHelp 10, and want to import a Word doc. However, I get a notifcation the Word is not installed. However, I have Word 2013. Any suggestions?
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Printing responsive layouts in Internet Explorer
When printing a responsive layout from RoboHelp 11.0.3 in Internet Explorer 11 the PDF just shows the title, first line or two and scroll bars, see image. The pages print normally from both Chrome and...
View ArticleVertical text alignment in table cells; no table style in .css
TCS1RH7FM8Windows XPDreamweaver 8 I am wrestling (unsuccessfully) with trying to get cell body text to align to the top of a table cell. I have been reading in all of the forums that it is possible to...
View ArticleHTML Marquee taking data from an external text file
I need to create a marquee which takes text from an external text file, so that when i change the text in the file, the marquee also changes. the marquee is placed in the header and displays on every...
View Article0xc000007 The application was unable to start correctly (0xc000007b). Get...
I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML. It says: The application was unable to start correctly (0xc000007b). Click OK to close the application. I have...
View ArticleRH10 - HTML Compiler Error (Unsupported Character)
I'm on RH10, working on a project that I've been working on for several months now, and suddenly I'm having a serious problem. When compile the project as HTML help, I'm receiving the following error...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View ArticleHow can I fix disappearing bulleted and numbered lists from Word output!
RH Version: RH 9.0.2.271Word Version: 2010System: Windows 7 Ultimate, SP1. 64-bit machineBackground: We have a very large documentation set in our main RH project of approximately 40 folders (ie...
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responsive html 5 layout: Search results
Hello All, I have some questions about the search result page in Responsive HTML5 layout. If you do search in responsive html5 layout you get the topic title as a clickable link. And underneath that...
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