A question from the far-side?
First, thank you to all of you who have helped me restructure my project and get everything back on track! Now for the odd question that I'm sure I've read about on this forum, or maybe on Peter G's...
View Articlewebhelp vulnerable during XSS cross site scripting audit. Reason -...
Online help created by team is going through a security vulnerability check now. It has been found that after integration of webhelp with the application,document.location.href is a vulnerable point...
View ArticleWebhelp in IE10 not displaying
I have tried the fixes suggested and none of these work for our project. I need this to work asap. What do I do? I am using RoboHelp 9 and our files are on a Windows Server 2008 machine. Thank you.
View ArticleContents of the ToC pane not displayed in IE 11
Hi, I experienced this problem before but did not ever find a solution. My laptop recently upgraded from IE 10 to IE 11 and ever since, the contents of the ToC pane in my webhelp projects will not...
View ArticleCannot open illegal or empty URLs
RH11 | WebHelp I'm receiving the message "Cannot open illegal or empty URLs" when I open certain topics in one of my projects. I can click OK and the topics still open, but I'm unsure why this is...
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Cannot find Microsoft Word Installed on your system - RH10 - a solution
I started receiving the error "Cannot find Microsoft Word Installed on your system" whenever I tried to generate printed documentation from RoboHelp 10. This occurred after I installed Open Office...
View ArticleHow to control when Responsive layout changes?
Using RoboHelp HTML 11. I've just started using Responsive HTML5 on a desktop in Internet Explorer 11. I was wondering why this layout had no sidebar on the left, until I happened to expand the browser...
View ArticleMultiple webhelp indexes
What I want to do in Robohelp seems like it should be possible but I cannot seem to figure out how to do it. I have a single project file that contains multiple folders, one for each application in a...
View ArticleOffice 2013 Support on Robohelp 10
Hi All , I have been using robohelp for a little while now great product.... We have recentley upgraded to Office 2013 and it seems that Robohelp 10 does not support output to Word when Office 2013 is...
View ArticleRemoving Unused Files
There are about 250 files listed in my Unused Files report. 1. Will removing them reduce the size of my output folders? 2. Must I delete them one at a time from the Project Manager, or is there a...
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Publishing with incorrect start page name
Hi, I am using RoboHelp 10 and publishing using FlashHelp Pro. I am entering the Output Folder and Start Page name as shown below: The project is compiling as follows:vizbybis2.htm is being added as...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
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RH 10 generating webhelp viewing with IE11 - Error reading masterData.xml
I’m using RoboHelp 10 and generating webhelp outputs for a merged project with 10 child projects. I’m using IE as my default browser. Early this week windows updates and a Java update (version 7 update...
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RH-10 Line issue in Tables
I have been struggling with the Table Style of my CSS for quite awhile now. I am hoping the RoboHelp Community can help me resolve my final issue. I've created a table with all 1px lines, but my top...
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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
View ArticleHyperlink to a bookmark in PDF file
I have a PDF file included in my project help source.I have added a hyperlink in a topic to open that PDF file.That is working fine and no problems. Is it possible to define a hyperlink wthin a topic...
View ArticleResponsive Layout Issues ...
First off a new year wish from a long time Robohelp user -- "Adobe quit breaking things and if things get broke - fix them quickly so your customers are provided with a stable product!". I used Theme...
View ArticleRoboHelp 11 cannot find MS Word Installation
I am running RoboHelp 11 and MS Word 2013 on Parallels running Windows 7.When I try to generate a Printed Document, I get a message saying that RoboHelp can't wind Word. I tried installing Word then...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View ArticleRoboHELP HTML version 11 offline activation?
We've been fighting with figuring out the firewall rules to permit installation of RoboHELP HTML 11. I have a valid serial number. The problem is that when I input the serial number and click the...
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