Architect can't figure out how to set up CSH
INFO: RH10 to HTML5 output. I'm not sure what the actual issue is, but he's trying to figure out the parameters he needs to set up in the system in order to call the appropriate topic for the...
View ArticleMobile (phone & tablet) screen profiles not displaying correctly
RoboHelp 11 on a Windows 7 machine I have a small project that I put down in August and just picked up again today. The only changes I made today were a background color in the selected layout and...
View ArticleHelp Always Opens as Blank Page using IE11
When using IE11, all attempts to access my organization’s published Help file displays a blank page with no URL shown. I have seen similar forum discussions on this topic but nothing that has helped us...
View ArticleImage path appearing as tooltip in the PDF documentation
Hi all, I posted this issue a while ago, and I also offered the solution of populating the Screen tip of the image in the image's properties, however this is working for RH7, whereas for RH8 it does...
View Article"CHM not displaying according to stylesheet"
I have been using RoboHelp - currently RoboHelp 11 - for many years now. For some unknown reason, suddenly now my CHM files are displaying NOT according to my CSS stylesheet, which has not changed...
View ArticleHow do I get the Function bar to appear in my responsive layout?
Running 11.0.3.268, with the latest hotfix. When I customize my layout, I see options for a Function bar. (Home button, Print button, Back and Next buttons, etc.) When I generate my output, however, I...
View ArticleRH11 404 - Page Not Found when linking to PDF file from search results using...
I'm using RH11 (11.0.3.268) and I've included a number of PDF files as baggage files. The hyperlinks on the pages work fine and display the PDF files in a separate window, as expected. However, when...
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how do I fix search field size in HTML 5 layout to generate correctly in IE...
Hi, I have created new SLP files as told by support because the older ones got corrupted (dont know why). Now I have a search field in the Topic.slp which output is OK, but the search field in the...
View ArticleRoboHelp 8 Eclipse Help Index/Search Problem
When using RoboHelp 8 to generate Eclipse via the EclipseHelp.jsx script I encounter the following problem: WebHelp generates its own search and index which does not work once placed inside the...
View ArticleWebhelp Template error (RegisterResolvers)
Hi all,I've already googled, plus I looked into similar discussions here, but no solutions. ENVIRONMENTWe have:Windows XPRobohelp 7 (inside the technical Communication Suite)Webhelp outputMS Word...
View ArticleIs there a problem with chm output and windows 8.1?
We're using RH 9 (latest build) to generate our chm files. One of the developers I work with has problems in Windows 8 (8.1 to be exact) opening up our chm help file by double-clicking on the chm and...
View ArticleWhy does my Search feature in WebHelp shows hyper-linked letters instead of a...
My local configWin7IE11RoboHelp 11 to WebHelp output When I generate my latest output, the search feature opens with a hyper-linked alphabet in the search string field, and a bunch of linked numbers...
View ArticleGlossary tab is looking in the wrong place for the Glossary file
Running 11.0.3.268. I am testing the Responsive layout. In my test project, the TOC, Index, and Search tabs are all functional, but when I click the Glossary tab, I get the IE "This page can't be...
View ArticleRobohelp 11 - Creating hyperlinks within a topic
Hi community, Just a quick question, tried to figure it out but can't seem to see how. I'd like to create hyperlinks in a specific topic that the user will be able to click on and it will jump the user...
View ArticleCannot open the file: mk:@MSITStore
I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path...
View Articleconverting all wordpress posts as topics in Robohelp, please help
I need help to create robohelp files from my siteOpen San Mateo Drupal Training Documentation | Guide for content/editor/admin users
View Article.CHM help compiled using RHCL differs from same help compiled using RoboHelp GUI
I am using RoboHelp HTML 11.0.3.268.My project uses graphics for list bullets in headings, set in the .css, as in the following example: h2 { list-style-image: url("img/black.png");...
View ArticleSome .htm file not displaying in Topic List, but displaying in RH11 folder
Hi All, We are running a project using RH 11, team consist of 3 person (include me)But we have problem with many .htm file from my 1st coworker, file not displaying in Topic List in my Robohelp and...
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Why aren't my selected TOC and Index showing in Output
RH10 for Webhelp output I only have 1 TOC which has entries, and 1 Index which was auto-generated with content. They are both named and both marked as "Default" - but no matter which way I select them...
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Problems printing from a Responsive HTML5 layout persist
Running 11.0.4.291. It is my understanding that this update includes recent hotfixes, such as the fix for this issue: The print output in Internet Explorer using the Responsive HTML5 print button does...
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