Error: Failed to initialize database.
RH10, WebHelp Pro, Robohelp Server 9 First, please do not move this question to the Server forum because plainly part of the problem is happening before the output is published. After generating output...
View ArticleEmbedding HTML in Fm12 to publish in RhHTML11
I have a Rh project that links to a Fm book. I'm trying to embed some html into Fm and have it show up in the Rh output. First item is a form. I'd like to have the form within the RH html files. I've...
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Fix slow webpage loading speed with DHTML?
I'm using RoboHelp 11.0.2.240 and publishing to a WebHelp output. I've inserted my images by hiding them behind an image of a camera that uses dropdown DHTML: Here is the code:<p...
View ArticleGlossary terms in Rh10
I am using Robohelp10. We use glossary terms in some of our html help pages. When I am opening the pages in IE10, some of the terms get expanded while some others dont. What might be the problem?
View ArticleWhy has Firefox stopped displaying Webhelp properly?
I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it...
View ArticleRH 10 Webhelp: TOC, Search, and Index does not work with Firefox 35.0
The Webhelp generated from RH10 does not work properly.Issues arise while opening it with Firefox 35.0 . The left pane does not appear.Earlier issues were there while opening it with Chrome, but i...
View ArticleRH HTML 11 - how to set page margins for PDFs (printed documentation)?
Hi,I've got another problem with RH 11. We're trying to customize the printed documentation output for PDFs to match our styling conventions. We're not able to find any way to change the page margins...
View ArticleSWF autoPlay
I am inserting some captiva 3 swf files in robohelp 7.02 and they start playing as soon as the page is opened. I would like the reader to read a senario prior to playing the swf file. I understand that...
View ArticleHow to create a copy of a project
We are using RoboHelp HTML version X5, and we use version control. We are trying to figure out how to create a copy of a project so we can edit the new version with the old version remaining intact....
View ArticleRoboHelp10 - If we click on 'Show' blank page get displayed.
I am using, RoboHelp10IE9MSVS2010Win7Tried with below option,Flash Help Flash Help ProWeb Help ProTrouble in,Important to us: When we invoke flash help with respective topic, help get displayed with...
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How do I change this color style?
Hello- I am currently creating a Responsive HTML user guide for my company's software product and I cannot figure out how to change the default color of light blue displayed in the generated help to...
View ArticleMultiple programs crash using a Save As dialog box, suspected cause is...
Hi all, Apologies if this is in the wrong area, it could also be related to RoboSource Control. I have a problem with my entire system. I am getting regularly kicked out of programs when I try to add...
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Rh11 Print Doc - Mapping Table Styles to Word.dot Expected Results not seen
My SystemWin 7Rh11Word 2013HistoryDue to Company practices, I am unable to utilize "Rick's Method" Preformatted Tables because of the file location stored on my local drive (e.g., C:\Program...
View ArticleCan anyone help me answer whether Robohelp has a secure ftp (sftp) or secure...
Can anyone help me answer whether Robohelp has a secure ftp (sftp) or secure http connection protocols? it only lists ftp or http, but not specifying if secure? Thanks.
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RH 11: Is there a responsive .css?
Should a responsive .css be used for Responsive HTML projects? My H1, H2 etc. headers stay the same size and look way too large for mobile viewing. You need to change the sizing of graphics and...
View Articlehow to change the folder location in all hyperlinks in all topics in the project
I want to know if it is possible to change the folder location in the hyperlink address of all the links in all the topics in the project at once. I have one project at particular location with...
View ArticlePod font size
In Rh11, can you enlarge the font inside the pods in a project? The font is small and hard on the eyes!
View ArticleIs there a good guide to globalizing RoboHelp 10?
I need to provide help in French, and the information I have found is spotty. - Thanks
View ArticleRoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine
I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error...
View ArticleCan you change the name of the linked Word doc?
RoboHelp html 11 I have a linked Word document in my project called "Draft 7". I've been updating it over time and I'm past Draft 7, but I'm afraid if I import Draft 8 I won't be able to use the...
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