RH7 - Generating to Word 2010
I have RH7 and trying to generate Printed Documentation in Word. Each time I generate, I receive the following message. A supported version of Microsoft Word does not exist. Please install Microsoft...
View ArticleCSH API vs Directly Calling Topic URLs
Okay, folks, I need some help. I've worked with developers at two different employers, and each time I give them the CSH APIs and Instructions for Developers, they look at me strangely and ask why they...
View ArticleRobohelp HTML command-line utility overwrites merged files in .hhp file with...
I have a Robohelp 11 HTML project which uses merged CHM files. I have a help build script which compiles this project using the RH command-line utility. Whenever this runs, RH overwrites the names of...
View ArticleCan't open RoboHelp 9 project
was recently upgraded to Windows 7 and now I get an error message that RoboHelp 9 cannot load the database - database is stored on a removable drive - not the laptop - Help Please :-)
View ArticleRH9 Server reporting and searching dilema
We had RH9 and server went live recently. But unfortunately stuck in this dilemma: In order to get better searching function, we have to use one pane instead of two panes;With one pane, RH9 server...
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Seeking Solution: Robohelp 10 to Display Auto-sizing/Custom-sized Popup to...
Hello Experts, Background:I am new on RH and currently using RH10.The project that I just took over is an Online Help (OH Production) which was originally created in RH10 (so no upgrade) and it already...
View ArticleUsing Robohelp with Clearcase
Hi,I am a techical writer working in India. I need a solution to use Robohelp effectively and efficiently with Clearcase.We are using Robohelp X7 for authoring the docs and using clearcase as the...
View Articlesome topics don't display on Search tab when they should
Hi,I'm using Robohelp 6, generating RoboHTML help. Certain topics--it seems to be topics i've created recently--don't show when i search for them on the Search tab of the .chm file. Yet, these same...
View ArticleSWF autoPlay
I am inserting some captiva 3 swf files in robohelp 7.02 and they start playing as soon as the page is opened. I would like the reader to read a senario prior to playing the swf file. I understand that...
View ArticleLinks to external files don't work
Hello Using RH 8.02 and converting linked Word docs (Word 2002) to WebHelp. These are policies and procedures that reference external documents. In my Word doc I have a hyperlink to an external...
View ArticleShort URL in the browser address bar
Hi we are using Robo Help product. we launched it on Apache Tomcat server.When we publish a project in an area and try to view that, the URL in the address bar is displayed very long with % characters...
View ArticleCan't Install or Reinstall Adobe AIR. What next?
I am trying to run Market Samurai on Windows XP with service pack 3. Adobe AIR has been a nightmare for as long as I have been using Market Samurai and on the last MS upgrade has stopped altogether. I...
View Article0xc000007 The application was unable to start correctly (0xc000007b). Get...
I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML. It says: The application was unable to start correctly (0xc000007b). Click OK to close the application. I have...
View Articleno source to select manycam
hello. i have a macbook air maverick;s 10.9 . i am trying to broadcast on some sites who use adobe flash player. when i am opening manycam i dont find the source "manycam" so i can use it. what...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View Articlehow do I get to webhelp settings in robohelp 9
I am trying to locate webhelp settings in roboehelp 9
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
View ArticleHelp Indexes only points to 1 topic
Does any one run into this problem when you use the Smart Index Wizard, it generates indexes that points to 1 topic?
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Cannot view Oracle Help output in rh10
I am using RoboHelp HTML on Windows 7. I am able to generate Oracle Help output, but I when I click on "View Result", the following window pops up:I have the 1.6 and 1.7 JDK and JRE's installed as...
View ArticleRobohelp v9 crashes when generating Webhelp from linked FM book
Hello Robohelp mavens! My environment: Win7, FM v10, Robohelp v9. (TCS v3) I've linked an FM book (containing 90 files) to a blank Robohelp project. Whenever I try to generate Webhelp, Robohelp...
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