RoboHelp 10 Trial Version Download Link Not Working
I have tried on multiple browers to download the trial version of RoboHelp 10. Each time, it shows an error message after I select the language and click "Download." I called Adobe support and they...
View ArticleUpgraded from RH9 to RH11 Search No Longer Working
Hello, Situation: Upgraded several projects from RH9 to RH11 WebHelp Pro Output RoboHelp Server 9Search no longer works for upgraded RH11 projects. No matter...
View ArticleWhen the webhelp folder is hosted, an error message is displayed, "whproxy.js...
I have recently updated my project file with DUCC concept using the trial version of Robohelp 10. After generating the project, I have submitted the webhelp for hosting. When the concerned person tried...
View ArticleThe Word VBA macro version registered is incorrect.
I am trying to generate printed documentation of my Help system and I get the following error:---------------------------Printed Documentation---------------------------The Word VBA macro version...
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Duplicated title in search results
In the search result context, Robohelp duplicates the topic title. This looks particularly bad when the url is removed from the search results page (I always remove it because I do not want filenames...
View ArticleRH10: Trying to publish to a secure server (https)
We got SSL certification for the RobHelp/documentation server. I’m having trouble getting RoboHelp to generate output at an https address. Per Adobe's instructions, I edited the server and changed...
View ArticleIs it possible to add a horizontal scrollbar to an HTML5 multiscreen desktop...
I'm wondering if there's any way to add a horizontal scrollbar to an HTML5 multiscreen desktop layout. We're trying to use the new screen layouts with a legacy project that was originally designed for...
View Article"See Also" Popup Menu - Change Background Color in WebHelp?
I am using RoboHelp 10 for a WebHelp output. I have read several threads about "See Also" control and "Related Topics" - to try to find my answer. But I still need answers. (By the way, I've been...
View ArticleCopying A Project Entirely to use as the start of a new project
I am working with an existing project my coworker created. I want to copy the entire project to use as a starting point of a new project. I thought I did it correctly by copying the old and renaming...
View ArticleMeasure the number of times the chm was downloaded?
I'm almost certain I know the answer to this, but need to confirm once and for all. We're on RH 9 and we're planning on generating HTML Help (and create a link in CQ5 to the chm). Is there any way...
View ArticleImage path appearing as tooltip in the PDF documentation
Hi all, I posted this issue a while ago, and I also offered the solution of populating the Screen tip of the image in the image's properties, however this is working for RH7, whereas for RH8 it does...
View ArticleHow to create FrameMaker glossary entries which convert properly to RoboHelp...
I have been having a challenging time creating FrameMaker 9 glossaryentries which convert properly into RoboHelp HTML 8. Here is the process I'm doing, and perhaps someone call tell me what I'm doing...
View ArticleIE8 and javascript - Back/Forward button in Robohelp
I am using Robohelp 7. I use the following script for my Back button - javascript:history.back(1);This works fine in FireFox and IE7, but not in IE8. Has anyone found a solution for javascript issues...
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Robohelp 9 WebHelp - Searching doesn't produce any results.
Hi, I upgraded to RoboHelp 9 last week and now searching in Webhelp doesn't produce any results. I've created a new project, used the sample project, tried generating it to a new folder and results...
View ArticleBackwards Compatibility of RH 10 and RH 9
We are authoring a new RH child project in RH10. The RH parent project was authored by our business partner in RH9, therefore the style sheets, master pages, skins, etc. are also all in RH9. Does...
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ehlpdhtm.js script error - Object doesn't support property or method 'Activate'
RH 9.0.2.271Windows 7 64-bit This "Object doesn't support property or method 'Activate' ehlpdhtm.js error all of a sudden started popping up when I view any of the chms I build from my file system. I...
View ArticleRoboHelp 10: Problems generating Printed Documentation
EnvironmentWindows 7 Enterprise, Service Pack 1, 64-bit operating systemOffice Professional Plus 2010 Versions 14.0.7106.5001 (64-bit)RoboHelp 10: 10.0.0.287Visual Studio 2010 Professional. I open...
View ArticleInserting watermark using RoboHelp 9
Can we insert watermark using Robohelp ? Iam using Techcom Suite 3.5 (RH ver 9)
View ArticleImport from Word creates bad html
using Word 2010 and Robohelp 10 I cannot find a "convert text to table" option in Robohelp so I assume you must create the table from scratch or import the table, correct? Importing word docs using...
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RH 10 generating webhelp viewing with IE11 - Error reading masterData.xml
I’m using RoboHelp 10 and generating webhelp outputs for a merged project with 10 child projects. I’m using IE as my default browser. Early this week windows updates and a Java update (version 7 update...
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