robohelp_csh.js old
I am working with the robohelp_csh.js file from Robohelp 10 and it appears to be very old last copywrite is in 2008 and contains no reference to firefox or IE versions greater then 5. Is there a...
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RH11: Glossary and Index do not display in generated output
I am having such a tough time with RoboHelp. My current issue is the glossary and index not appearing in the generated output. They used to. However, yesterday I thought I should go in and clean out...
View ArticleProblem trying to save Responsive Html 5 settings to exclude unreferenced...
Hello, I am currently stumped with a problem related to excluding unused Map ID files in a Responsive Html 5 project. I suspect I may be approaching the problem wrong. My project is online help...
View ArticleWhich category should I post in?
*NOTE:The category names are clickable links that will take you to that category. CategoryDescriptionRoboHelpThis is a general discussion area that should contain or topics that do not fit neatly into...
View ArticleRoboHelp 10 Compile Error: Cannot find xml definition file Template Error
Does anyone know how to resolve this error? I'm exhausted googling. I generated Webhelp and got the error below. When I View the Help, nothing displays; IE browser does not open the Help. ***...
View ArticleRH10 errors generating WebHelp after applying patches
I am no longer able to generate WebHelp after applying patches to RoboHelp 10. Yesterday, my IT Support person helped me to install patches to RoboHelp 10 that were listed in the Van Weelden site:...
View ArticleRH9 hangs while generating printed doc
I was generating a printed doc and left my desk. When I came back, the laptop had gone to sleep. When I woke it, it was stuck on the last part, Updating Index. I let it go for a while (the progress...
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TOC for Webhelp output: does not display for IE 11
I generated Webhelp output from RoboHelp 10. When I open the Webhelp output in IE 10, the Table of Contents appears (see attached). When I open the Webhelp output in IE 11, the Table of Contents is...
View Articlerobohelp 11 does it support arabic language?
@I have just registered for RoboHelp 11 ... While i am trying to create arabic topics in a help project, after compiling, these topics appear in the TOC as question marks.. any workarounds to resolve...
View ArticleSome hyperlinks not appearing in generated Word doc
When I generate a Word document, some of the hyperlinks show up, but not all. I looked at Peter Grainge's site under Printed Documentation and issues, but didn't find anything that matched my...
View ArticleImporting Word 2013 files into existing projects in RH10
I've been searching all over help forums trying to figure out how to use Office 2013 with RH10 and the closest I've gotten is the following discussion about generating Help Documentation :...
View ArticleHelp for RoboHelp 11
Is it me, or is the help for RoboHelp version 11 from some previous version? In an effort to understand how RH11 works, I've been reading the help for various functions in the program. I'm running into...
View Articlenext and previous buttons appear in screen layout editior but not in browsers
In the Screen Layout Editor (knowledge base) , Topic default file – I can see the next and previous buttons , but they don’t show up in browsers after generation
View ArticlePlease check that this is a valid FrameMaker document.
I am working to convert a very large FrameMaker manual into RoboHelp. Two of the files are over 330MB each. When I try to link or import either of these, I get the message that "File X could not be...
View ArticleRoboHelp 10 generates Webhelp that does not display well in Google Chrome
We use RoboHelp 10 and create WebHelp which we post on a webserver. The TOC Index, Search / navigation panes do not display any content. If we generate a version with the "Pure HTML" option instead of...
View ArticleRobohelp 8 Webhelp Output cannot be viewed in IE 10
Hi, I have used Robohelp 8 to create help file. The webhelp output can be perfectly seen in IE 7 OR 8. However, in IE 10, when the start page in the webhelp folder is cliked, the TOC is opening but...
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RoboHelp 8 crashes on Windows 7
I have used RoboHelp for years and we have just purchased new laptops with Windows 7, we are finding that it appears that RoboHelp 8 will not run on Windows 7. The software appears unstable as even the...
View ArticleRoboHelp 10 Trial Version Download Link Not Working
I have tried on multiple browers to download the trial version of RoboHelp 10. Each time, it shows an error message after I select the language and click "Download." I called Adobe support and they...
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WebHelp generates successfully but .htm file not recognized as a Help Project...
RoboHelp HTML Version 7. Hi, I successfully generate the WebHelp but when I try to preview the output, I get the attached error. This also happens if I try to open the file directly from the generated...
View ArticleRH11, IE10 - Still need help with flashing "Show" text and moving arrow buttons
The 'Back/next' functionality does not work in the Theme2_Government template, therefore I have added my own arrow buttons to the template, using the same image names that came with the template, and...
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