Using RoboHelp 8 and RoboHelp 10 on same computer
I have RoboHelp 8 (up to date) on a somewhat older machine (running XP). I bought TCS 4.0 a few months ago, but have yet to install it. Can I install TCS, with RoboHelp 10, while leaving RoboHelp 8...
View ArticleSWF autoPlay
I am inserting some captiva 3 swf files in robohelp 7.02 and they start playing as soon as the page is opened. I would like the reader to read a senario prior to playing the swf file. I understand that...
View ArticleAlternatives to RoboHelp?
I've been tasked with finding some possible alternatives to RoboHelp for our online help. We probably will ultimately stick with RoboHelp, but I have to do my due diligence and research some...
View ArticleProblem running the macro (1037) - on Windows 7 PC
why do I get "There was a problem running the macro (1037) when running help on Windows 7 PC?
View ArticleI am not able to attach my Robohelp 10 license key to my Adobe account. It...
Several times now, I have chosen the option to activate the product and proceed to login with my Adobe account and enter the license key and it registers the product, but after a couple days it will...
View ArticleUpgrade from 9 to 11
My department is upgrading two of seven RBH 9 licenses. If I open a RBH 9 project, does it convert it so those still on 9 can't open it?
View ArticleHow do I make RoboHelp report missing graphics?
[RoboHelp 9] Before building my CHM, I need to find out if any linked graphics are missing from the project's \graphics sub-folder. Is there any way I can make RoboHelp report missing graphics? The...
View Articlebreadcrumbs
I am running RoboHelp 10. My Help output is HTML, generated from the WeHelp target. The output opens in IE 10. The issue has to do with breadcrumbs.When users launch Help from within the application,...
View ArticleCannot open the file: mk:@MSITStore
I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path...
View ArticleGenerating WebHelp/HTML After Upgrading from RoboHelp for Word X3
My client is looking to change the way they generate help for an internal application. Until now, they've been using RoboHelp for Word X3. I was able to import the existing project into RoboHelp 10...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View ArticleAny favorite resources for general RoboHelp Use/Design best practices?
Hi. I'm wondering if any of you can direct me to a source(s) of best practices for RoboHelp use. (I'm asking of course about resources appart from Mr. Grainge's fine site.) Type type of topics might...
View ArticleDoes RoboHelp Server work with RoboHelp 10/11?
The RH Server Help only provides instructions for working with RH Server from RH HTML 7-9. Since the Help was updated in May 2014, I was surprised not to see RH 10/11 in the Help.Thanks very much.Carol
View ArticleImporting Word 2013 files into existing projects in RH10
I've been searching all over help forums trying to figure out how to use Office 2013 with RH10 and the closest I've gotten is the following discussion about generating Help Documentation :...
View ArticleWebHelp Display and Refresh Issues
Hello All- I am using RoboHelp 9 (9.0.2.271 specifically) to create a product WebHelp for my company. I am having a problem with the display of the actual WebHelp in a browser and I am hoping someone...
View ArticleExtendscript editing window won't open, is there anything besides re-install RH
I'm using RH10. I can still run scripts, for example the word count script, but I cannot edit existing or create new scripts. The ExtendScript IDE just does not appear. No error message. No freezing of...
View ArticleOpening a project from version control
RH11 | WebHelp This may be related to my previous post (File Status "New version available") but I am now unable to open a project from version control using the padlock button in RoboHelp's Open...
View ArticleLinking pdfs correctly
I have a RH10 project that contains several pdf links in chm, webhelp, multiscreen, and epub outputs. I have a technical question... Do I store the pdfs in a folder called "pdfs" in the main directory....
View ArticleMaster page footer placement
RH 11 Webhelp Our master page footer text looks good in a shaded border, but there seems to be no way to set the distance of the border from the Help content. I was able to set the distance by 1)...
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