Date and Timestamp not updating
Following on from my previous posts, the date and timestamp of updated files are not being updated in RoboSource Control, i.e. the Modified column in the RoboSource Control Explorer. However, it looks...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View Articlehiding images in robohelp
While importing Framemaker files to Robohelp 11, I want to hide images. How can it be done?
View ArticleRH11: Index Page Not Displaying TOC
I've searched and not found any other results with this particular issue. When I publish my files in a Responsive Layout I have the following set: Output Folder and Start Page (went back to using Index...
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WebHelp Display and Refresh Issues
Hello All- I am using RoboHelp 9 (9.0.2.271 specifically) to create a product WebHelp for my company. I am having a problem with the display of the actual WebHelp in a browser and I am hoping someone...
View ArticleHow to remove Glossary from the skin?
Hi I am using RH10, TCS4 and am publishing to WebHelp. I create custom skin as per our branding guidelines and share it with my team. I am aware of deselecting the Glossary checkbox from the WebHelp...
View ArticleBullet Point Irregularity
RH7:Any bullet point style I create has too much space "before" the first one, even if I use 0 (zero) as the "before" value in the paragraph properties box.
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TOC/Search window not displayed in WebHelp Pro output
Robohelp10, WebHelp Pro -I've got what I have to think is pretty fundamental question: When I generate my WebHelp Pro project, everything works perfectly until I move the contents of the output folder...
View ArticleRoboHelp 8 reinstall on new machine makes opening old project impossible.
I have been using RoboHelp 8 for about 3 years. I received a new work machine, so I had to reinstall RH8. Installation went fine, but now when I try to open existing RH projects, I get a message...
View ArticleCannot find Microsoft Word installed on your system
Hi,Wonder if anyone can help...I just tried to generate my printed documentation in RoboHelp and everytime I try I get the error message 'Cannot find Microsoft Word installed on your system'.It is...
View ArticleRobServer 8 and RoboAPI.asp
Like many in my position, I am a Technical Author that also administers the document servers for the company. In my case, the Australian Federal Police. I have been using RoboHelp and RoboEngine/Server...
View ArticleAdd or change topic status?
Hi, I am pretty new to this community and maybe also not yet that familiar with RoboHelp 9, which I have been using recently. I have notice that in RoboHelp there is the option to change the topic...
View ArticleLots of goodies seen at the Adobe RoboHelp STC sneak peeks
In three different sessions at the STC conference in Minneapolis I saw pre-beta demonstrations of RoboHelp "next". Certainly there's a mind-boggling number of new features. But more than that, Adobe...
View ArticleHow to stop popup window using phone layout for display - Responsive HTML5, RH11
Hello,I'm using the new Responsive HTML5 output in RH11. For some of my hyperlinks, I want to use a pop-up to display the linked topic. In the output, the pop-ups work, but they are automatically...
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Why does my paragraph break before and after a subscript?
RH 9.0.2.271, Word 2010, Windows 7, 64-bit PC This is an intermittent problem occurring in the Word output. The WebHelp is fine. In the following image you can see that the subscripts worked in the...
View ArticleWebHelp TOC Hierarchy Indentation is Incorrect
We are using RoboHelp 10 on a Windows 7 platform. We publish directly out of FrameMaker to WebHelp via RoboHelp. However, this is not a FrameMaker issue, so I hope this is the right forum.Note that we...
View ArticleTrying to have navigation pane minimized initially
I am generating webhelp and need the navigation pane to come up minimized. Anyone know how I can do this?
View ArticleHow to delete broken links referring to deleted topics?
I am updating a project in RoboHelp 10. During this process I have deleted some topics that were out of date. It seems that I did this the wrong way since I now have broken links that refers to these...
View ArticleRH 10 and Captivate 6 file containg MP4 file
Hi, OS: XP Professional (32 bit)Product: RoboHelp We are facing issue when we insert the Captivate file into Robohelp 10. We inserted Video file (MP4 file) into captivate and after publishing it when...
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Can't create user defined variable. Plz help.
Hi. Perhaps I'm having a brain fart, but when I click on the double gears (see graphic) to create a new variable, nothing happens. I can create variable sets, but not UDVs. Anyone know what gives? Thx....
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