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Using Source Control and Resource Manager at the same time
HiI have several RoboHelp projects under SVN Subversion Source Control. I would also like to share common topics across these RoboHelp projects using the Resource Manager using a shared folder...
View ArticleIn View mode, popup hyperlinks don't display popup images.
I save the topic, then go to View > View Item. Popup hyperlinks don't display the images. I click and nothing happens.
View ArticleRH8 > WebHelp > TOC won't render in IE8 via HTTPS - Fix/workaround?
WebHelp projects generated with RH8 render perfectly via either HTTP or HTTPS calls to the server-hosted project in Firefox and Chrome. The same projects render perfectly via HTTP calls in IE8. But if...
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
View ArticleSingle pane output
Hi, I'm evaluating RoboHelp 11 for our company and I have a quick question. When I launch our help system, I'd like for it to be on a single pane where there would be hyper links and then the content...
View ArticleCan RH Server enforce audience access rights?
Hi Experts... My company has standard documentation that all customers can view. We also have documentation for premium products. We would like to have customers only access the documentation for the...
View ArticleBlank Browser Window displaying along with Help Topic
Hi. I have recently started using RoboHelp 8 and using the WebHelp Single Source Layout option, generated help to be deployed in an Oracle Application. I found that when a help topic is called from the...
View ArticleVPN/dial-in access vs. Network
I recently ran into some confusion when I was explaining why RoboHelp projects have to be worked on locally. I used the words "not over the network" and "work from home over VPN" in the same paragraph....
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Merged Project for RoboHelp 10 - TOC does not display
I created a merged project. I created a master/parent project.I added the children rreferences in the parent TOC using the new merged button. I published the parent project.I published all the children...
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ehlpdhtm.js script error - Object doesn't support property or method 'Activate'
RH 9.0.2.271Windows 7 64-bit This "Object doesn't support property or method 'Activate' ehlpdhtm.js error all of a sudden started popping up when I view any of the chms I build from my file system. I...
View ArticleWindows 7 64 bit + IE10 = no pdf in HTML Help
When I generate a .chm in RoboHelp and click to view the result: the .chm becomes displayed; when I click in the .chm on a link for opening a .pdf the .pdf is displayed correctly in the main .chm...
View ArticleIs there any way to limit search hits to only the topics found in the TOC?
Hi. I'm interested in creating multiple TOCs for a project. Included will be TOCs that only have a subset of the project topics and books. Is there a way to restrict searching to only those topics and...
View ArticleRe-Installing RoboHelp 7.0 after PC Crash
Need help re-installing RoboHelp 7.0. Computers that had the installs have crashed or been removed but RoboHelp was not deactivated. Now it will not let use install... States that the maximum number...
View ArticleRoboscreen capture error
Hi there, Whilst trying to edit an image through Robohelp - Roboscreencapture an error occurs 'error 13' and it will not let me save the edited image. It also deletes the original image from robohelp....
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Can anybody tell me how to resize the Index/ TOC pane on a Webhelp Pro...
The pane on the left hand side of the screen is too narrow and must be enlarged manually. I would like for it to be wide enough when the page is displayed that all entries may be viewed. Thank you, Dave
View ArticleFailed to Load XML File
Using RH 9. When trying to search for EMC, the result is 'failed to load xml file'. I've tried searchingfor other 3 letter words and fewer and have received results. I've also tried searching forother...
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RoboHelp10, HTML, Breadcrumbs disappears when a text is longer than about 80...
Breadcrumbs disappears when a text is longer than about 80 bytes. Javascript codes are also missing. <GOOD> <BAD> Please help me to solve this probrem.
View ArticleCannot create CHM output in RoboHelp 10
When attempting to create CHM for a large RoboHelp 10 project, the process fails with the following error: HHA Version 4.74.8702htmlproc.cpp(114) : Assertion failure: (pszTmp ==...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
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