RH10 Webhelp and IE11
Using RH10 to generate Webhelp output. This has worked fine for users running firefox, chrome and IE10 in an intranet environment. (RH10 has been updated with the IE10 fixes and the chrome fix -...
View ArticleDoes anyone know if robohelp 7 is compatible with windows 8.1?
Does anyone know if robohelp 7 is compatible with windows 8.1?
View ArticleRH HTML v9.0.2: Supported Version of Word Does Not Exist Error
Hello, I am running RoboHelp HTML v 9.0.2.271 on a Windows 7 64-bit machine, with Microsoft Office 2013 32-bit installed. When I try to generate printed output, I get a message box stating that "A...
View ArticleDOM Based Cross-Site Scripting issue in RoboHelp 10
We're using a WebHelp system originally deplyed using RoboHelp 9.0.2.271, and a recent security scan revealed the DOM based cross-site scripting issue. I recently upgraded to RoboHelp 10, migrated my...
View ArticleRH 11: Conditional Build tags applied: Content still showing up in search
Hello. I am generating WebHelp using conditional build tags using RH 11.I have marked books in the TOC with a CBT of Not in 6.1.I generated help and excluded content marked with the CBT Not in 6.1.When...
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Issues with importing FM Glossary into RH
Hi I have created the Glossary in FM using the following procedure:1, Select the text for Glossary term and assign the Glossary marker to it.2. In the Marker window, add a colon next to the term (as...
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How do I change the Author name in a generated pdf?
I've successfully used the Printed Document SSL to generate pdfs, and they all have my own name as the Author (well, duh.) However, the client team at my company wants the author name to be the...
View ArticleInserting watermark using RoboHelp 9
Can we insert watermark using Robohelp ? Iam using Techcom Suite 3.5 (RH ver 9)
View ArticleHow do I prevent RoboHelp from adding generated files to source control?
I have a RoboHelp 10 project configured to use Team Foundation Server. When my user generates output (e.g. by previewing or 'Generate...') RoboHelp automatically tries to checkout the generated files...
View ArticleWhy is the left hand window and bar with the buttons for TOC/Search/Glossary...
Greetings all: I have more years of experience with RoboHelp than I want to admit, but I have never run into this before. I have a published RoboHelp 9 project for an overseas client that displays...
View ArticleRH 11 to Technical Comm Suite Conversion?
I'm going to make a whole bunch of people jealous here, but here goes... I landed my dream job as a full-time permanent tech writer with a software company of 47 employees and started last week. They...
View ArticleSearch Not Working in WebHelp - Suspected Java Issue
The Search function in our output WebHelp system is not working from one user's laptop. The WebHelp is generated from our RoboHelp 8. Search does work in everyone else's access to the system. This...
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ehlpdhtm.js script error - Object doesn't support property or method 'Activate'
RH 9.0.2.271Windows 7 64-bit This "Object doesn't support property or method 'Activate' ehlpdhtm.js error all of a sudden started popping up when I view any of the chms I build from my file system. I...
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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
View ArticleRoboHelp 10 FlashHelp not returning search results
Hello All, I have been using Robohelp for some time now going all the way back to RH7. Currently using RoboHelp 10. I just created a RH10 Flashhelp project and I am having problems with the search...
View ArticleHow do I create a silent install for Adobe Robohelp 11.0? AAMEE fails
I have tried to create a silent install for Adobe Roboehelp 11 using AAMEE v. 3.1 but after inserting "product installation folder", "package name" and "save to" and choosing "next" the picture just...
View ArticleContents, Index, & Search do not display in generated help...
I'm generating HTML help from RoboHelp 9, and when I click Contents, Index, and Search, the left navigation pane is blank, and I cannot search. The start page does appear, and I can navigate to topics...
View Articlemodifying VanWeelden's email button script to not include topic info?
I'm using William Van Weelden's JavaScript to put a button on my WebHelp skin that will open the user's email program (Outlook) and populate with our email address. We do not need anything in the...
View ArticleExtra bold text?
Hi, I create a WebHelp with RH 9. It is a new project which was created in RH 9. The text contains words in bold (like this). Some short lines (style Normal like the text) are also bold. These lines...
View ArticleWhy will my context search setting not turn off when set to "off" in RH9?
I am currently using RH9, publishing to RHS9 using Webhelp output. When I turn my search context setting to "off', it's not taking effect in my published results. I keep getting the context information...
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