Create a "Contact Us" button in a WinHelp skin?
I'm using RH11 and using XP Blue skin. I want to create a "Contact Us" button that opens up Outlook for the user pre-populated with our email address and a subject line of "request for additional...
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Topics show up as missing in project - but display in webhelp and TOC
Hi, I have opened up a RH 8 project for the first time in RH 10. A few topics show up with a red 'X' on them, meaning, as far as I understand, that they're missing. I can't open these up to edit them,...
View ArticleZoomSearch for ASP
Hi, I have set up Zoomsearch for a Javascript platform based on Peter Grainge's instructions and it works. I tried to do the same for an ASP platform. First, I couldn't get the Search page to load, but...
View ArticleRoboHelp HTML version 9 - How can I prevent a conditional build tag from...
I have added a Conditional build tag to a snippet text in a certain topic. However, when I edited the snippet the Conditional build tag was removed from that topic. Luckily I noticed it was missing,...
View ArticleRoboHelp HTML Version 11: Where can I find the version of RoboEngine that...
I'm asking this question because the Using RoboHelp HTML 11 guide says that the new context-sensitive Help API is supported only with RoboHelp Server or RoboEngine 3.0 or later.Since we are considering...
View ArticleIn View mode, popup hyperlinks don't display popup images.
I save the topic, then go to View > View Item. Popup hyperlinks don't display the images. I click and nothing happens.
View ArticleEm-based CSS looks horrible in RoboHelp editor
I'm creating a help document to be used on desktop and mobile devices in Responsive HTML-5 format and I reworked my CSS to use em variables for sizing and spacing. I have two questions: Why does this...
View ArticleAnyone having project upgrade problems from RoboHelp 10 to RoboHelp 11?
I'm receiving an error when attempting to upgrade a RoboHelp 10 project with seven content folders to RoboHelp 11. The error includes the first folder name but all the files in that folder appear in...
View ArticleTOC and Index not displaying in live Webhelp
I am working in a RH 10 project upgraded from a RH 9 project. When generating Webhelp, local output displays fine, but after compiling and uploading to our online app, the TOC and Index do not display...
View ArticleRH8 HTML compiling to Webhelp - how to shorten cycle?
Good morning! We have 20 projects being authored in RH8. All of them have a healthy supply of baggage files - mostly pdf files, but also some .doc and .xls files. All projects live on the C:\ drive -...
View ArticleMS Security Update 896358 (Jun 2005) - has Adobe fixed this remote .chm...
I have RH 11. .chm extensions obviously were rendered useless remotely. Cannot undo the security thigns via the registry hacks that have bounded around the last 8+ years. Has Adobe ever addressed...
View ArticleRH8 IE7 Blank Page
My company just moved to Robohelp 8 and I've run into an issue. During some testing for a new project, I created a demo webpage with links to several different context sensitive help ids. See code...
View ArticleImage path appearing as tooltip in the PDF documentation
Hi all, I posted this issue a while ago, and I also offered the solution of populating the Screen tip of the image in the image's properties, however this is working for RH7, whereas for RH8 it does...
View ArticleWebhelp in IE10 not displaying
I have tried the fixes suggested and none of these work for our project. I need this to work asap. What do I do? I am using RoboHelp 9 and our files are on a Windows Server 2008 machine. Thank you.
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
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Syncing Between the Project Manager and Resource Manager: Best Practices?
Hello- A colleague and I have just started creating product documentation for our company via RoboHelp 11. We have created a set of topics on a network location and have connected to that location via...
View ArticleRoboHelp - how to create Number1 and Number list styles?
In RoboHelp 11, I have multi-level lists and normal lists. The multi-level list will continue numbering after a break in the list, like so: 1. step one2. step twobreak3. step three If I want step three...
View Articlexml island in html page
Hi!I want to use an xml island in some html pages (topics) but RH7 always deletes the "<xml src="...>" elements I inserted in file while working in TrueCode view.In fact, iI can write the right...
View ArticleRH10 WebHelp output on IE 10 -- Content not loading
Hi The content of RH 10 Webhelp output, with a custom skin does not load on IE 10. I have installed all the patches given here:Published help topics not visible in Internet Explorer 10 and also the...
View ArticleWhat is the coding to call WebHelp default topic and a context sensitive topic?
A. What is the coding to call the WebHelp default topic using a window called "Main" using the .htm file name (not a Map ID), and show the TOC pane and the topic pane? B. What is the coding to call a...
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