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RH8 Crashes upon "save all" or "save"

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Hello,

I have for several weeks been experiencing intermittent crashes of RH8 when I "save" using various methods:

  • The "save all" icon within RoboHelp\
  • The keyboard shortcut "Ctrl S"
  • Right-click of mouse

I manage 4 different projects using RH8.0.2, and this happens fairly frequently within each of the projects. I have installed all of the upgrades, and rebuilt the .cpd files. When this happens, the newly-entered (or revised) content is lost. Until today, I have been safe when using "save topic" from each individual topic tab - but now this method has also failed.

 

Has this been reported?

 

If analysts are interested, I have saved the "error report" file on this, and can send it, upon request.

 

Thanks.

Helen


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