Browser Based AIR Help not displaying in browser
Hi All! Publishing with RoboHelp 8... WebHelp generates and publishes properly to the server. Viewable, working, all good. Browser Based AIR Help previews, generates, publishes, but won't display via...
View ArticlePrint Disable in AIR
The Adobe AIR Skin Editor has icons for "Print Disabled". How do you turn this feature on? I am creating a "Knowledge Base" and I need to prevent users from printing the information.
View ArticleRH 11: Conditional build tags hang up Output Generation
Generating WebHelp, HTML Help, and Responsive Help works fine if I do NOT select Conditional Build Expressions, but as soon as I select any condition, in any existing or new test SSL, for even one...
View ArticleRoboHelp10 freezes when open or create a project
RoboHelp10 freezes when open or create a project. I have been working around this, but can no longer do that.I need to rename one topic within a project and cannot do that because of it freezing.I...
View ArticleInconsistent Webhelp Search Results
Hello, I have a webhelp generated from Robohelp 10, where I've been running into issues with the search results. I ran a search for "predicate" (without the quotation marks) via the search pane on the...
View ArticleRobohelp 10 unable to create next/previous buttons in new TOC folder
Suddenly I'm unable to create next/previous buttons in new TOC folder. I create folder, add pages, go to Browse sequence editor, create new Browse Sequence, generate Multiscreen HTML & when it's...
View ArticleRH 10 functions
Should I be able to find glossary terms when I do a search? Currently when I do a search my glossary terms do not come up, just the topics created. If I create a hotspot for the glossary terms will...
View ArticleText in dropdown automatically turns bold
The text that I include in dropdowns seems to automatically turn to bold - even thought BOLD is not set in the font formatting. Is there a place in the code where I can fix this? Thanks...kb Using RH10.
View ArticleBreadcrumbs not compatible with multiple instances of a topic in TOC; any...
My master page places a breadcrumb on every page in my project.When I add a topic to the TOC in two or more places, and I compile the project and click the second or the nth instance of said topic in...
View ArticleContents, Index, & Search do not display in generated help...
I'm generating HTML help from RoboHelp 9, and when I click Contents, Index, and Search, the left navigation pane is blank, and I cannot search. The start page does appear, and I can navigate to topics...
View ArticleMS HTML TOC displays, why not content?
I'm using RH 11, and some of our programmers have decided that they want me to produce CHMs for their programs rather than WebHelp. When I generate MS HTML Help, I get the TOC and Index in the Help...
View ArticleInternal error encountered, Failed to generate eBook (Robohelp 11)
Hello I'm new to Robohelp (I've been a long term user of Framemaker for print publications). The Ebook generation from the Single Source Layout pod has stopped working and I get this message: Internal...
View Articlexml island in html page
Hi!I want to use an xml island in some html pages (topics) but RH7 always deletes the "<xml src="...>" elements I inserted in file while working in TrueCode view.In fact, iI can write the right...
View ArticleUpgraded from RH9 to RH11 Search No Longer Working
Hello, Situation: Upgraded several projects from RH9 to RH11 WebHelp Pro Output RoboHelp Server 9Search no longer works for upgraded RH11 projects. No matter...
View ArticleRH8 Crashes upon "save all" or "save"
Hello,I have for several weeks been experiencing intermittent crashes of RH8 when I "save" using various methods:The "save all" icon within RoboHelp\The keyboard shortcut "Ctrl S"Right-click of mouseI...
View ArticleRH10: Trying to publish to a secure server (https)
We got SSL certification for the RobHelp/documentation server. I’m having trouble getting RoboHelp to generate output at an https address. Per Adobe's instructions, I edited the server and changed...
View Articlehow can I set webhelp window size when launching webhelp
how can I set webhelp window size when launching webhelp
View ArticleCan not generate PDF Output in RoboHelp 11
Can not generate PDF Output. I keep getting the same error message: "Microsoft® Word has not been started on this computer.Launch Word and click the 'Start using Microsoft® Word' option before...
View ArticleWebHelp generated in RH11 causes errors in Google Translate.
I have a WebHelp system that I originally generated in RH9. Pages from that generated output seem to do fine when I use translate.google.com to translate them, regardless of browser. However, I've...
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Application error - an exception unknown software exception occurred
Hello,I have a big big problem with Robohelp HTML X5.0.1.I have created a project of about 100 Mb size.First, it takes a lot of time to open (but I have read on an other message that this is not...
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