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Issue displaying frames in Chrome
Hi all - We are currently using RoboHelp HTML 7.0 When I publish, frames cannot be viewed when using Chrome, although they are just fine when using IE or Firefox. This is the publically shared URL for...
View ArticleRoboHelp 9-New Folder/Topics are not overwriting the old ones.
Hi. I am updating a user guide that I did not create. My procedure once I have completed my updates is to go under My RoboHelp Projects in Windows Explorer, find the project name then open it's folder....
View ArticlegbAIRSSL is not defined after publishing and viewing default topic
Hello, I haveRoboHelp 8.02IE 6WebHelp Pro output Our main publishing person is on vacation and I'm the backup publishing person. We had no problems with our published project until I publishd for the...
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RoboHelp10, HTML, Breadcrumbs disappears when a text is longer than about 80...
Breadcrumbs disappears when a text is longer than about 80 bytes. Javascript codes are also missing. <GOOD> <BAD> Please help me to solve this probrem.
View ArticleUpdate Adobe AIR help content without necessity of installation for users???
Hello there, I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate...
View ArticleRH 10 and Captivate 6 file containg MP4 file
Hi, OS: XP Professional (32 bit)Product: RoboHelp We are facing issue when we insert the Captivate file into Robohelp 10. We inserted Video file (MP4 file) into captivate and after publishing it when...
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Issues with importing FM Glossary into RH
Hi I have created the Glossary in FM using the following procedure:1, Select the text for Glossary term and assign the Glossary marker to it.2. In the Marker window, add a colon next to the term (as...
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'Underlying connection was closed' on adding to version control using...
Certain files cannot be checked into SharePoint 2010 for version control due to file size being approximately > 100KB but same files can be uploaded via the SharePoint GUI (i.e. not within RH) and...
View ArticleDisplay TOC when calling WebHelp via URLS
I have a Webhelp system created in Robohelp 9. I have provided context sensitive help, which the developers have decided to call using URLs. Like thisserver,com/path/file.htm When the topic displays,...
View ArticleStart page URL does not show when context sensitive help call is made
Im using RoboHelp 11 to generate context-sensitive WebHelp files. In the Generate settings, I've selected the output folder and start page as index.htm. I've successfully generated the files and given...
View ArticleGenerated PDF is not text searchable - RH10
Hi, I generated a PDF, then tried to find a Word but it always says "no matches were found." It shouldn't work that way, right? I would really appreciate your help as I badly need this Find feature....
View ArticleMaster project does not display child project content since upgrade to...
I have recently been migrated to Windows 7 (from XP) and at the same time needed to upgrade from Robo 8 to version 10. Once I upgraded my child project files and master project (no choice), my child...
View ArticleScreen Layout Corruption?
HELP!!! Cannot edit screen layout.....Layout has been corrupted, and causes RH10 to shut down when I try to edit it. The published layout has changed as well, with pictures enlarged and interfering...
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Can anybody tell me how to resize the Index/ TOC pane on a Webhelp Pro...
The pane on the left hand side of the screen is too narrow and must be enlarged manually. I would like for it to be wide enough when the page is displayed that all entries may be viewed. Thank you, Dave
View ArticleHeading topic not added to auto-generated TOC
Using RoboHelp HTML 11. I'm linking a Word document into my project, and having it create the Table of Contents automatically. I have it create new pages at Word's Heading 1 and Heading 2. Typically, a...
View ArticleAdd to Favorites Toolbar Button
I am trying to add a toolbar button (for webhelp output) for a client to use that will add the current page to the user's IE Favorites list. I have used the script from Rick Stone's Skinny On Skins...
View ArticleThe process cannot access the file because it is being used by another process.
When Generating a WebHelp build and then Publishing in RH X5, and selection to overwite all, I get an error stating "Publishing has been cancelled. The process cannnot access the file because it is...
View ArticleHow do I create a silent install for Adobe Robohelp 11.0? AAMEE fails
I have tried to create a silent install for Adobe Roboehelp 11 using AAMEE v. 3.1 but after inserting "product installation folder", "package name" and "save to" and choosing "next" the picture just...
View ArticleCan't pin RoboHelp to the Windows 7 taskbar (solution)
I finally figured out how to pin RoboHelp 8 to the taskbar in Windows 7! Create a shortcut to RoboHelp on the desktop.Rename the shortcut RH. The shortcut name must not contain the word "help".Drag the...
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