Which category should I post in?
*NOTE:The category names are clickable links that will take you to that category. CategoryDescriptionRoboHelpThis is a general discussion area that should contain or topics that do not fit neatly into...
View ArticleWhy does RoboHelp 9.0.023 insert unwanted double quotes in the chm file?
RoboHelp for Word inserts double quotes at the end of a topic that has conditional text, I do not see the quotes in the Word document, but the quotes are present in the CHM file. Using Windows 7,...
View ArticleSupported Word Versions
Am currently running Robohelp 10 and using Microsoft Office 2013. Whenever I want to review the printed Documentation Single Source Layout, I receive an error that a supported version of Microsoft...
View ArticleNeed help with Responsive HTML5 screen layout in RoboHelp HTML 11
I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11. First off, I decided to just use the Theme1_Standard layout that came with the program (only...
View ArticleNot able to create book using structured framemaker
1. We author in structured framemaker2. Open Robohelp and import structured framemaker files3. Conversion settings >>FrameMAker Setting>> Paragraph >> Heading 1 >> select...
View ArticleRobohelp HTML 10-contents on left pane no longer displays TOC
I've been using Robohelp for over 10 years....all of a sudden after I generate the project, the TOC topics in the 'contents' pane no longer appear. Nothing has changed since I last generated a project...
View ArticleImage path appearing as tooltip in the PDF documentation
Hi all, I posted this issue a while ago, and I also offered the solution of populating the Screen tip of the image in the image's properties, however this is working for RH7, whereas for RH8 it does...
View ArticleRH7 - Viewing WebHelp in IE9 creates two vertical scroll bars
An extra frameset appears to be in the main htm page (attached) that is generated by RoboHelp. Here’s the frameset: <framesetcols="100%,*"frameborder=noborder=0> <framesrc="whnjs.htm">...
View ArticleRoboHelp 10 fails to build JavaHelp Search
When I generate JavaHelp with RoboHelp 10 I have the error below in the console:java.io.FileNotFoundException: myProject_JavaHelpSearch\POSITIONS (...) at java.io.FileInputStream.open(Native Method)...
View ArticleRH11: Hanging indent on hotspot and Drop-down text formatting
I posted this yesterday and for the life of me I cannot find my post today. Anyway, I have two questions now:Does anyone know how to incorporate a hanging indent in text that uses the Drop-down hotspot...
View ArticleWebhelp Index - Selected entry pop-up list does not display in Chrome
Windows XP / RH 8 / RSC3.1 Using a compiled Webhelp in FIrefox, when you click an Index entry that has more than one related topic a list pops-up displaying the related topics. Then you can click a...
View ArticleRoboHelp 10: Problems generating Printed Documentation
EnvironmentWindows 7 Enterprise, Service Pack 1, 64-bit operating systemOffice Professional Plus 2010 Versions 14.0.7106.5001 (64-bit)RoboHelp 10: 10.0.0.287Visual Studio 2010 Professional. I open...
View Articlejavascript exception error
Hi, I'm using RH11, Webhelp 11.01.235... I receive a very vague "javascript alert" error when switching between content categories while viewing in Chrome v37.0. Selecting OK to this message clears it...
View ArticleBlank nav pane showing
A blank pane is showing in the browser after I compile the webhelp. I've tried every setting I can think of to remove the blank pane. What am I missing? Ginger Shew-Stuckey
View Articlecsh - dans la génération de pages d'aide
Bonjour, Récemment on fait l'actualisation de la version 8 vers la version 11 de RoboHelp. Tout semblait marcher normalement, comme avant, mais au moment de générer les pages, RoboHelp crée une adresse...
View ArticleStyle sheet changes not appearing in RH10
Hello all, Searching for an answer before I posted, I saw this question from a member named Pam about RH11 posted almost a year ago, but I don't see an answer. I'm hoping there is an answer! After many...
View ArticleImporting Framemaker 11 Numbering Position into Robohelp 10
Hello, I'm working on converting a set of documents from Framemaker 11 into Robohelp. In these documents, we have a style set that uses the automatic numbering, with the position set as "End of...
View ArticleRegarding Navigation Flow of Topics in Robohelp 11
Hi, 1. As, i have added previous and Next Topic buttons in my robohelp 11 chm, yet i am facing a flow issue.2. The flow issue is: -> While the chm file is generated, in the TOC pane of chm as shown...
View ArticleTopic import issues
I just attempted to import a fellow colleague's topic into my RoboHelp project and am noticing the following issues: 1.) The topic title has the word "User Guide - " added to the beginning of it. 2.)...
View ArticleIs there a good guide to globalizing RoboHelp 10?
I need to provide help in French, and the information I have found is spotty. - Thanks
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