TOC caching issue on IE
Hello allRH10 to webhelpI just received a call from an ongoing client. He's reporting that they are experiencing TOC caching issues in IE only. A topic and a book in the TOC that we removed in the...
View ArticleResponsive Layout Issues ...
First off a new year wish from a long time Robohelp user -- "Adobe quit breaking things and if things get broke - fix them quickly so your customers are provided with a stable product!". I used Theme...
View ArticleClik here to view.
Printing responsive layouts in Internet Explorer
When printing a responsive layout from RoboHelp 11.0.3 in Internet Explorer 11 the PDF just shows the title, first line or two and scroll bars, see image. The pages print normally from both Chrome and...
View ArticleRobohelp HTML 10-contents on left pane no longer displays TOC
I've been using Robohelp for over 10 years....all of a sudden after I generate the project, the TOC topics in the 'contents' pane no longer appear. Nothing has changed since I last generated a project...
View ArticleClik here to view.
Before you post...
Help us to help you!You are most likely here with a problem that needs solving. Of course you can just post your issue and wait for someone to come along and supply an answer. But please take a moment...
View ArticleCannot open the file: mk:@MSITStore
I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path...
View ArticleRelated Topics button not displayed in CHM file ... (Robohelp 8)
Hi, I have a Robohelp 8 project where I share Help topics in different nodes in the table of contents. So topic A links to say node 1 and also to node 2. The topic has a ‘Related Topics’ button. I have...
View ArticleClik here to view.
Robohelp 9 crashing when generating Web Help
Hi there, I have RH V 9.0.1.232 installed. I have a project with about 1000 files which was converted from RH 8 without issue until now. There are 3 Conditional Build Tags. I can publish the project to...
View ArticleProblems with Disappearing Mapping in whcshdata.htm
Hi again,We're using RoboHelp 9, and have had successful context sensitive page help in past releases. Suddenly, all the "page help" is gone, i.e., the user receives only the "home" page of the help,...
View ArticleHelp Files aren't showing in Chrome
When we go into the software and hit F1, it goes into Chrome. All you see it a white screen and the web page address. If you copy the address and put it in Internet Explorer it will open. We think...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
View Article"Bookmark this page" button
Hi, I would like to add a "bookmark this page" link on my webhelp skin. I've tried several scripts, but none of them work properly. I haven't been able to find any info on this.... 1. Does...
View ArticleMicrosoft downloads for WinHelp in KB 917607 do not apply to server 2003
We have a user who is attempting to load our WinHelp project on his Windows 2003 server The procedures in the KB article for downloading the winhelp engine apply only to server 2008 and when he...
View ArticleFavicon not working in IE
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE. I have tried: Using the default line: <link rel="shortcut icon"...
View ArticleProblem running the macro (1037) - on Windows 7 PC
why do I get "There was a problem running the macro (1037) when running help on Windows 7 PC?
View ArticleMobile (phone & tablet) screen profiles not displaying correctly
RoboHelp 11 on a Windows 7 machine I have a small project that I put down in August and just picked up again today. The only changes I made today were a background color in the selected layout and...
View ArticleClik here to view.
Styles not applying in RH11
Feb 21, 2014 Hi,I recently downloaded the RoboHelp 11 trial version at work, so I'm really new to this app. I am the only one using it, and if I can figure it out during the trial period, the company...
View ArticleImages in my FrameMaker 10-sourced Robohelp Web Help project are turning out...
I'm attempting to create online help sourced from a FrameMaker 10 book using Robohelp 9 and Web Help (primary layout).The text is interspersed with numeorus small icons which, in the FrameMaker...
View ArticleRH7 HTML - using HTML from MS Excel
I wanted to import a series of HTML files exported/saved from Excel to a project.This is demonstration purposes, to test migration approaches for content from Word and Excel to a SharePoint...
View ArticleTags broken across lines
Robohelp HTML 11. Rh is breaking strings into lines. The <p> below is actually broken into 3 lines, in this file, lines 69, 70, and 71.While this does not adversely affect the outputs, it makes...
View Article