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RoboHelp 8 crashes on Windows 7
I have used RoboHelp for years and we have just purchased new laptops with Windows 7, we are finding that it appears that RoboHelp 8 will not run on Windows 7. The software appears unstable as even the...
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
View ArticleCannot find Microsoft Word installed on your system
Hi,Wonder if anyone can help...I just tried to generate my printed documentation in RoboHelp and everytime I try I get the error message 'Cannot find Microsoft Word installed on your system'.It is...
View ArticleIE10 Fix Does Not Appear to Work for My WebHelp Pro Project
I am testing a WebHelp Pro project that was originally created in RH9, but is now being generated in RH10.0.1. (I am working on a Windows 7 (64-bit) OS, with IE10.) With the RH application closed, I...
View ArticleImage path appearing as tooltip in the PDF documentation
Hi all, I posted this issue a while ago, and I also offered the solution of populating the Screen tip of the image in the image's properties, however this is working for RH7, whereas for RH8 it does...
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Robohelp 9 and TFS 2012 issue - TFS linking is not working
Hi, I'm using Adobe Robohelp 9 with Team Foundation Server 2012 on Windows 7 - 64 bit. I've also installed Microsoft Visual Studio Team Foundation Server 2012 MSSCCI Provider. I've also mapped the...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
View ArticleHyperlink to a bookmark in PDF file
I have a PDF file included in my project help source.I have added a hyperlink in a topic to open that PDF file.That is working fine and no problems. Is it possible to define a hyperlink wthin a topic...
View ArticleConvert .chm to PDF
I have the trial version of RoboHelp 8.0.0.203. I want to convert an existing .chm file to a PDF. How do I do that?
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RoboHelp10 Search Progress Bar
I upgraded Robohelp9 WebHelp projects to Robohelp10 successfully but the Search % bar is not working when a search is requested. Can anyone offer a reason why or a fix for that? Thanks for looking, Mike
View ArticleBlank Browser Window displaying along with Help Topic
Hi. I have recently started using RoboHelp 8 and using the WebHelp Single Source Layout option, generated help to be deployed in an Oracle Application. I found that when a help topic is called from the...
View Articletop.frames[1].bsscright.location
I am modifying whtbar.js and need an alternative to top.frames[1].bsscright.location that would work in Chrome. function ViewTopicInPrintWindow(){// opens the current topic htm file in a new window for...
View ArticleRoboHelp 10 Layout Properties does not display, cannot Generate
Hello, I recently upgraded to TCS 4 from TCS 3. In one of my projects, I am unable to Generate output. In the SSL menu, I double click any of the layout options (I'm primarily interested WebHelp and...
View ArticleHas Anyone sequenced RoboHelp v10 with Appv 5?
Having a license error 213:19 after sequencing RobHelp HTML v 10. . On first launch I get the 213:19 error. I try again and it comes up and I can register it. It seem to create a file in the user...
View ArticleCalling RH_ShowLocalHelp with 5 arguments
Hello all, I'm trying to make a context-sensitive help call from C#. According to the documentation at http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3 d11aff59c571-7f39.html ,...
View ArticleRoboHelp HTML 9 frequently crashes
Hi, I'm using the latest version of RoboHelp 9. While doing the most rudimentary tasks in my project, like formatting text using the Design window and editing HTML code, RoboHelp will either hang or...
View ArticleOutput format for responsive online help?
Hi,I have TCS 4.0 (RoboHelp HTML and FM 11) and I want to create online help for a web server built into a product. The web server is used to set up the product using a web browser.What I would like to...
View ArticleError: Failed to initialize database (in AIR Help output from RH10)
Hi, I recently upgraded a RH8 project to RH10. The project is a multiple merged help system as described in http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_ help_output.html The...
View ArticleBuild server license?
Hello, We are looking to install a copy of RoboHelp on our build server. Does this require a separate license? If so, is there a command line build component available for build servers that costs...
View ArticleRH does not work over VPN
I run RoboHelp 8.0.2.208 on my work computer. When I access my work computer from home using the VPN, I have trouble with RoboHelp. I can open RoboHelp and the Starter screen displays, but when I try...
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