RoboHelp x5 Print Document Error
I am trying to generate a Printed Document using RoboHelp x5. Word 2003 is installed and I haven't experienced any problems until today. Now when I try generating a printed document I receive an...
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An error occurred while trying to read data from...
Hello, I'm getting this error repeatedly in more than one project. It happens when i click Save a topic. It also happened when I tried to create a new folder in the Project Files, and then i could...
View ArticleInsert | Hyperlink doesn't seem to allow linking to subtopics in RoboHelp 10.
I updated to RoboHelp 10 yesterday and today when I try to insert a hyperlink it creates it to the top level, despite the fact that I'm using Find to locate the topic and click on a specific bookmark...
View ArticleRH 10 Performance is slow as molasses
I am runnig RH 10 on a super suped-up PC. 24GB memory 64 Bit os, Win 7 4 cores 8 threads, but I am only seeing activity corresponsing to RH on one thread. The original Word files I imported are on the...
View ArticleSome hyperlinks not appearing in generated Word doc
When I generate a Word document, some of the hyperlinks show up, but not all. I looked at Peter Grainge's site under Printed Documentation and issues, but didn't find anything that matched my...
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RH 10 index issue with IE 10
I have RH 10. I applied the patch to generate output files for IE 10. Links for index key words assigned to more than one topic do not display correctly for me in IE 10....In the above image,...
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Search Error: Failed to initialize database
I have been using RH HTML version 8.02 for several months. Recently, after compiling, the Search results do not work. The Search tab shows Error: Failed to initialize database. This occurs when I...
View ArticleShow/ Hide button for Drop down works only once
Hi I am using RH10. I have about 10 drop down text on a page. I created single Show/ Hide All button for my drop down texts as per the procedure mentioned here....
View ArticleIn WebHelp, when I mouse over a link, the font size changes.
Either after I generate to WebHelp or View in RoboHelp, when I mouse over a hyperlink text, the font changes from large to small text. My step is a 11pt font, my body text is 10pt. It appears the 11...
View ArticleRH8 HTML, workspace font 8pt, can it be changed?
Hi,My IT department just upgraded me to a faster machine Windows 7 however my RH8 HTML displays my Project Manager et al pods in Ariel 8pt. I know I can adjust the topic font size from the View option,...
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Can not change shortcut-properties
Hello together, in use RoboHelp HTML I can create shortcuts, but I can not change shortcut-properties. When I save the changes an close the shortcut-properties window and open this window again, then...
View ArticleHaving a footer always display at bottom of page
I know I've seen this around somewhere but can't find it. Basically, given the wide variation in screen dimentions these days, is there a way to always have a footer display at the bottom of the page.
View Articleproblem with using RH pop-up in windows 8 IE11
I am using tech com suite with robohelp 9 under windows 7. Normally, if i create a pop-up (insert>popup) and specify "display in custom sized popup", the link will open the specified htm file in...
View ArticleFavorites - stored behind the scenes?
When a user adds topic to the Favorites tab, where are those saved? Is it saved at a local machine-level or user-level? We searched through the whole registry and couldn't find any references. Thanks!
View ArticleLogging in to Server Web Administrator gives "Invalid or expired license"
Hi! We installed the roboserver on a Windows 2008 R2 Standard server, using the 64-bit version of the software. We used the tomcat version 7. The url http://<servername>:8080/robohelp confirms...
View ArticleMerged Help For Context Sensitive Help
I have create a merged help project but I do not know how to crreate context sensitive help from it
View ArticleNot possible to open FM file
Hi all,when updating a book, RH cannot open a certain file. It just tells "impossible to open" and that I should make sure that FM is installed. There are no problems with the other files. Also there...
View ArticleRobohelp 10 stalls when generating ePub
stalls when I attempt to generate ePub output. Also Robohelp 10 crashes frequently.
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RH8 HTML compiling to Webhelp - how to shorten cycle?
Good morning! We have 20 projects being authored in RH8. All of them have a healthy supply of baggage files - mostly pdf files, but also some .doc and .xls files. All projects live on the C:\ drive -...
View ArticleWhy do topic question mark icons have red x's?
Hi, I was given some RH files to update. But when I open them in RH HTML v. 8, all the topics have red x's on them. And when I try to open a topic, I get a TOC Page Properties dialog box. Could you...
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