Change default Installation Directory with AIR
Hi All, I want to install the AIR application on C:/my APP, but autometically it's comes i.e. c:\Programs files\my App how can i set my derault installation directory path to C:\ only. Waiting your...
View ArticleHover over text for images in PDF is file location.
I always seem to post last thing on a Friday afternoon but anyway here we go... I'm having an issue when I create a word document from Robohelp and then PDF it. The images are all outputted just fine,...
View ArticleWhy did my index.htm file generate blank? and other weirdness.
Here's the story. Maybe someone can tell me where I made my mistake, or what happened. I'm numbering the steps for convenience in discussing this. 1) I started a new project, a WebHelp project. 2) I...
View ArticleRoboHelp vs. RightNow Knowledge Base
I'm trying to help steer a client towards a solution and they've been going down the KB path but are now wondering what exactly the benefits or differences are. From what I can see of their needs RH...
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30002 Error/ORA-00942 table or view does not exist
Hi, We're running RoboServer 9 with Tomcat 7 on a Windows 2008 R2 machine. The database we are trying to connect to is an Oracle 11g database on a Linux x86_64 host. I'm connecting using the Oracle...
View ArticleRH 101 question: How to make simple link to a dynamically numbered step?
Experts: Below in blue is a crude reprint of a piece of procedure in a RH 11 topic. The numbering is done via multilevel list. What I'd like to do is make a link to step 10i at the end of step 10 c,...
View ArticleThe Word VBA macro version registered is incorrect.
I am trying to generate printed documentation of my Help system and I get the following error:---------------------------Printed Documentation---------------------------The Word VBA macro version...
View ArticleWord has not been started on this computer
I have the Adobe Technical Communication Suite and Microsoft Office 2007 installed on my office computer. My operating system is Windows Vista. In RoboHelp HTML, I have been trying to generate printed...
View ArticleAutomatically expanding all drop-down and expanding text in a project.
I am using RH8. The project I am working on has a lot of drop-down text and expanding text. I was wondering if there was an easy way to auto-expand all the text within the project.Any information on...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
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How do you set the default font?
I am using RoboHelp 11. I have imported an old .HLP and I am converting to .CHM.I am not able to edit the default, or (none) font in project settings > CSS Styles > Edit:Since the Formatting...
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Symbol "is proportional to"
Hallo all, I need to include some mathematical formulae in my RoboHelp 8 CHM file, and have problems with the symbol "is proportional to". I can get it to display using Symbol font and Alt-0181...
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
View ArticleHomepage.htm file for phone not being published in HTML 5 output
I've published my two layouts, Phone and Tablet, to a folder called /help. When I link to /help/index.htm, that index file is supposed to "sniff" to determine which layout to present. From the tablet,...
View ArticleHow to reduce captured image size without losing resolution?
Hi all, I've used RoboScreenCapture extensively in caputring web application screen shots for my webhelp pages. However, I'll be creating another manual soon that will require smaller sized versions of...
View ArticleHTML Marquee taking data from an external text file
I need to create a marquee which takes text from an external text file, so that when i change the text in the file, the marquee also changes. the marquee is placed in the header and displays on every...
View ArticleDownloaded RH 9 trial version and now Acrobat has disappeared
Hi all, I have had Adobe Acrobat installed for years and use it all the time. Have also had RH X5 installed on the same PC all along. I downloaded the trial version of RH 9 and now find that all the...
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RoboHelp10 Search Progress Bar
I upgraded Robohelp9 WebHelp projects to Robohelp10 successfully but the Search % bar is not working when a search is requested. Can anyone offer a reason why or a fix for that? Thanks for looking, Mike
View ArticleStart page content is not loading in IE 11 or Chrome - RH11
We upgraded to RH11 specifically to fix the known IE11 issue that we had while we were running RH9. When I installed the software, I applied all available patches, now at 11.0.2.240. But when I try...
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