Robohelp server sign in not working
Hi, I have downloaded and install Robohelp server 9, configured it with tomcat 7 as mentioned in this video tutorial...
View Articlecreating editable - fill-in boxes and fields
Working on an word doc file and need to create editable boxes and field hat can be saved as a .pdf and forwarded or saved for future editing. I am only using the trial version of adobe acrobat 10....
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View ArticleRoboHelp 11 output for tablets
Not sure if this is the correct forum - feel free to move it where you will Peter!I am writing help for a web-based Java application that will be used on desktops and tablets. Has anyone used version...
View ArticleSearching within external documents
I used to work with RoboHelp Server in the past, but it's too long time ago... Does RoboHelp Server allow to perform searches within documents (.pdf, .doc, etc.) that are stored outside of the RoboHelp...
View ArticleHow do I connect multiple users to a project on Sharepoint for collaboration
I have 2 users working in Robohelp 11. I have uploaded a project to SharePoint 2010 and it seems to funtion fine with version control. I would like to connect a second user to that same project on...
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RoboHelp 11 to Word 2010 including MERGEFORMAT tags in every H1 in the document
Hi All,When I generate Printed Documentation from RoboHelp 11 to Microsoft Word 10, I am now seeing MERGEFORMAT tags in every Heading 1 in my document when I have paragraph marks turned on. This issue...
View ArticleMultiscreen HTML5 Map ID file: loadcsh.js - rhmapno parameter is converted to...
Our developer is reporting that RoboHelp 11 is converting the parameter rhmapno to uppercase RHMAPNO in the loadcsh.js Multiscreen HTML5 output file, and the CSH is not working (see below from the...
View ArticleRobServer 8 and RoboAPI.asp
Like many in my position, I am a Technical Author that also administers the document servers for the company. In my case, the Australian Federal Police. I have been using RoboHelp and RoboEngine/Server...
View ArticleContext-sensitive (pop-up) topic handling in Firefox
I'm using RoboHelp 7 HTML for WebHelp development. The Help project I've built is accessible from a Web-based application, for which I have also created context-sensitive Help. The application will...
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RoboHelp 8 crashes on Windows 7
I have used RoboHelp for years and we have just purchased new laptops with Windows 7, we are finding that it appears that RoboHelp 8 will not run on Windows 7. The software appears unstable as even the...
View ArticleRH 10 and Captivate 6 file containg MP4 file
Hi, OS: XP Professional (32 bit)Product: RoboHelp We are facing issue when we insert the Captivate file into Robohelp 10. We inserted Video file (MP4 file) into captivate and after publishing it when...
View ArticleContents of the ToC pane not displayed in IE 11
Hi, I experienced this problem before but did not ever find a solution. My laptop recently upgraded from IE 10 to IE 11 and ever since, the contents of the ToC pane in my webhelp projects will not...
View ArticleHeading refuses to paginate into a new topic
Hi, I am using Tech Communicator Suite 4.I have have a dozen RoboHelp projects with linked FrameMaker books, generating MS HTML Help (.CHMs) as my output. In all of them, I have the import settings set...
View Articlerobohelp 11 does it support arabic language?
@I have just registered for RoboHelp 11 ... While i am trying to create arabic topics in a help project, after compiling, these topics appear in the TOC as question marks.. any workarounds to resolve...
View ArticleWeb help and Chrome
Hi Everyone,We're currently using RH10 and using Web Help as our current output. Currently Chrome doesn't display web help but flickers instead. This occurs both locally and over network.Chrome is...
View ArticleSingle pane output
Hi, I'm evaluating RoboHelp 11 for our company and I have a quick question. When I launch our help system, I'd like for it to be on a single pane where there would be hyper links and then the content...
View ArticleIs it possible to reuse the map file that was produced to map FrameMaker...
I'm using RoboHelp 11 to produce WebHelp. The documentation was previously written in FrameMaker and posted in PDF format, however it has undergone many releases since those days. I'm now being asked...
View ArticleHow do I save a document that says it is a web archive
I signed up to convert pdfs into word format but now I don't know how to save the converted document into my files. It says it is a web archive and I cannot work with the document. I can't cut and...
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