Why does text formatting not copy from RH project to RH project?
In RoboHelp 9, I'm copying text, from one RoboHelp project to another. How come the text formatting is not retained? The indenting is off and the small Roman numerals and small letters are changed...
View ArticleIs RH10 Compatible with Windows 8
I'm just beginning to think about Windows 8. Has there been any further news on RH 10 support for Windows 8? Also, when developing help for Windows 8, do you need to output as WebHelp, or is HTML...
View ArticleMerging two projects in RH 10
I have recently started using RH 10 (was on 7 for a long time). I had a request that users wanted to combine two robohelp files into one. (We have a Front Counter Manual and a Systems Manual. They...
View ArticleRobohelp 9 WebHelp does not display in Google Chrome. Help!
This may have already been answered, but WebHelp will not display at all on my Google chrome browser. I have RoboHelp 9, and using Google Chrome v.13.0.782.112.m. I checked my other browser, IE8, and...
View Articledesign view is significantly different from output in Robohelp 10
This may be normal for Robohelp 10. I am not sure.I am applying a new CSS to my company's help project as part of a major update to the design. The CSS includes table styles, and list styles -...
View ArticleWrong font in One Source
I used OneSource to create printed documentation. Although nearly all the font in a section is ARIEL, when converted, a few words showed up in what appears to be SYMBOL or some other font. I cannot...
View ArticleWhy do files drop out of WebHelp builds when they exist in the original project?
I am using RH 10 (upgraded early June 2013), Windows 7 and we support IE 9, Chrome, and Firefox.I build my WebHelp to a WebHelpGenerated folder before checking it into CVS for my development to pull...
View ArticleHyperlinking to a bookmark within a snippet
I created a snippet, inserted a bookmark, and then tried to hyperlink to that bookmark (within the snippet). When I try to link (by highlighting text to hyperkink and clicking Insert >...
View ArticleRobohelp 8 Search not working
I upgraded a project from Robohelp 7 to Robohelp 8. Before upgrading, the Search function in the published Robohelp worked fine. Since upgrading, it finds things but not all of the time. For...
View Articlewhy does page-break-before get replaced with br class hcp10?
why does <br style="page-break-before: always;"> get replaced with <br class="hcp10"> This issue only occurs when generating an HTML Help CHM file.
View ArticleIndex entries missing in .chm but are present in the printed version
This is strange. I have a number of index entries as follows: troubleshooting/file problemstroubleshooting/login problemstroubleshooting/printer problems These appear in the .docx (Word) version, which...
View ArticleKeyword / search function issues
Hi everyone, I've already asked for your help on this forum before, getting positive feedbacks. Today, I need your help because I have some issues with the results I (and my colleagues and customers)...
View ArticleSnippet Categories...can't seem to add them :-/
Feeling like a total dolt here, but I cannot seem to add Categories. I added categories in the Resource Manager, included .hts as a type...nothing.All I see in a snippet under Category is Default. What...
View ArticleLicensing and HTML Editor for Large No of Content Providers
Hi All Currently evaluating RH (paln to use XHTML editor for source and targets will be WebHelp, hopefully with RH Server and export to Word for manual). We have a suite of 17 apps and will use a...
View ArticleRH9 - Can not create ANY links in linked Word documents ;-(
Ok, this does not make sense: - From RH9, create a fresh empty project - Create two word files "Topic1.docx" and "Topic2.docx" - Put "Link Here" in each document - Save the documents - From Project...
View ArticleMap IDs to Destinations in PDF output - Possible?
I've searched for whether this can be done from Robohelp but all my queries are matching the FM Named Destinations to PDF, which I know how to use, but is not the particular goal. It seems there...
View ArticleRoboHelp 9 output doesn't display Contents if called by HTTPS
It sounds like the issue of the contents panel not appearing has been around a long time - and is even in RH10. I produced a WebHelp system in RoboHelp 7 a few years ago and had no problems. My IT...
View ArticleWhy cant I see an image in flash players settings manager?
Earlier i couldnt see an image in the settings manger. i research this and found that in, internet options>advanced tab>security. to uncheck the box that reads. save image to disk. so I cleared...
View ArticleChm file extension convertion
I have completed my project in RoboHelp 10 and it will be uploaded to SharePoint for user access. The "chm" file extension is a forbidden extension for the server that will host this infomation. Is...
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