How do I turn off glossary and/or index button for Responsive HTML5?
I do not want to use a Glossary or Index, only TOC and Search for my help system. Can I turn off the glossary and index buttons with the Responsive HTML5 output? I deselected those two items in Project...
View ArticleBrowser Support List??
Hi, I've tried for about an hour to find a list of supported browsers based on RH version & Webhelp. I'm looking for differences between RH9, RH10 and RH11..what versions of IE, Chrome, Firefox,...
View ArticleConditional build tags in RH 9.0.2.217 GONE WILD!
Hello forum! A help project in RH 9.0.2.217 is having problems with conditional build tags. Five CBTs but two of them in particular are being applied apparently by RoboHELP. Seems like every new day,...
View ArticleI generated responsive layout and my mp4 videos do not play in kindle Fire
They play on all other devices. This is Kindle Fire 7" HD
View ArticleDoes the fix for WebHelp issues in RoboHelp versions 10 and 11 work when...
I am using RoboHelp 10 with the latest WebHelp fix.I copied the files in the fix to the specified folder in the instructions, regenerated the Help, and tested my WebHelp on IE 8-11.When viewed locally,...
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Can't edit topics offline
I Work From Home (WFH) a couple times a week and am working in RH with one other writer and we are tracking our changes in SC. Since the network is really slow, I thought I could work on the topics...
View ArticleRobohelp/Word - imports as bookmarks, not topics
I am trying to import a Word document to RoboHelp, but my topics are getting bookmarked instead of being divided into individual topics. Can anyone tell me where I can find a detailed explanation of...
View ArticleConfiguring a word file for import to RoboHelp 11
I am considering moving from AuthorIt to RoboHelp 11 (actually the Tech Suite as I use Captivate). I am trying it out now, but my word docs are importing and instead of forming topics, I am getting...
View ArticleHow to make Robohelp system to an SCORM complaint
Hoto make Robohelp system to an SCORM complaintwhat kind of script need to addPlease any one can help
View Articlewhat is webhelp.jar and webhelp.cab ?
Can any one tell me if I need to deploy these files ( webjelp.jar and webhelp.cab ) to my web / app server?
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"Navigation to the webpage was canceled"
Hello All, After I generate, compile and view my project, I see the following image - please see below. I'm using RoboHelp 8.0.2 and my primary layout is in Microsoft HTML Help. It did work at one...
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
View Articlecss formatting not applying in webhelp output
Hi, I used to work with RH version 7 and have just recently upgraded to RH11. I opened up a project created using RH7 in RH11 and regenerated both .chm and webhelp outputs. The .chm output is fine,...
View ArticleHow do I Customize RoboHelp 11 Responsive HTML5 to include repeating...
Hello, How do I add a repeating background image (not logo) to the layout found in RoboHelp 11 Responsive HTML5? Is this something that has to be done inside of Dreamweaver? Where are the RoboHelp 11...
View ArticleWebHelp output not opening in Chrome
I have Robohelp 10 installed and my WebHelp output files do not open in Chrome 33.0. I have downloaded the whproxy.js file and replaced it in my output folder. This solves my problem. But this is a...
View ArticleCustomised toolbar buttons in skin RH10 are not visible when publishing to...
I have customised my skin with buttons (e.g. print, show all, hide all) in RH10. These are visible when I generate. When I publish to RH9 server the only buttons visible are the default. Contents,...
View ArticleAccessing the Open dialog causes RoboHelp to hang and eventually crash.
Whenever I attempt to take an action that requires the Windows "open" dialog, RoboHelp starts to hang and eventually crashes. My only thought: I've seen other .NET applications have issues like this...
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Strange Characters instead of Expected Russian appear in Glossary Tab in...
I'm using RoboHelp 9.0.271.I consider myself relatively well-versed in localization issues when it comes to generating an html help (chm) from RoboHelp, but this one has me stumped. In the Russian...
View ArticleResponsive HTML5 TOC in generated output not staying in sync with selected...
We have a project that we recently upgraded from Robohelp 8 to RoboHelp 11. We decided to generate Responsive HTML5 output for the project. It is a multi-language project as well. We support 19...
View ArticleRH UTF-8 Compatibility in AIX
Hi,I'm working in RoboHelp 7.02 and compiling WebHelp for multiple platforms. When testing in AIX, the product deploy scripts are hitting on many of the files stating that they aren't UTF-8 compatible...
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