Fatal Exception error
Does anyone know what causes the error message below? Fatal Exception: Possible Deadlock - OS Lock Timed out! I get it when opening topics (or while waiting for them to open), usually the ones with...
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WebHelp Left Navigation Pane Adjustment
Hello, RH11 / IE 11I would like to get the horizontal bar on the left navigation pane to reset to 0 position OR specify width of left navigation pane to fit longest topic title. Once I generate WebHelp...
View ArticleRoboHelp HTML 9 - Browse Sequences missing in compiled chm
After compilation of chm help file, I can see my browse sequences, but the users do not, although I am working on a 32 bit station, the users on 64 bit.Note: I registered the HHActiveX.dll file as you...
View ArticleDownload link for Robohelp 8
Hello, I'm looking for a download link for Robohelp 8, but can't find anything in downloads relating to older versions. I have a licence key for it, but just need to reinstall on my replacement PC. Is...
View ArticleRemove Page Title from Search Results Context
Hey guys, I am working with the multiscreen HTML5 output. On each of my topic pages, I use the Robohelp widget to include the topic title. This works nicely enough. However, in the search results, this...
View ArticleRoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine
I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error...
View ArticleCross-References Broken In RoboHelp 10 Output
We are using FrameMaker 11 to author our documentation. We have some cross-reference links that do not work when the FrameMaker book is imported into RoboHelp. Upon import, the href information is not...
View ArticleMpjSingleSource Error publishing from FM12 in TC5 to webhelp
Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else. What is this error and how do I fix...
View ArticleTOC Does Not Open in WebHelp Generated with RoboHelp 11
The TOC does not open in WebHelp Generated with RoboHelp 11. I tried other solutions posted on this forum but no success. Any ideas? Thanks in advance for your assistance.
View ArticleNot able to import images of Doc File in to Robohelp
I have written User manual in doc file.The number of pages are 600.It consist of many images in jpg/png format.I ahve converted the doc file in html filter format.While importing the image sare not...
View ArticleFatal Error: Unexpected error from Microsoft HTML compiler.
Although I get a happy message in a dialog box that says HTML Help has been sucessfully generated, the Output view tells a different story: Fatal Error: Unexpected error from Microsoft HTML...
View ArticleDownloaded RH 9 trial version and now Acrobat has disappeared
Hi all, I have had Adobe Acrobat installed for years and use it all the time. Have also had RH X5 installed on the same PC all along. I downloaded the trial version of RH 9 and now find that all the...
View Article.chm file's home page ok at init, but not if accessed via Home button...
I am running TCS3 (FM to RH) on an XP machine and a Win7 machine. The file sets are nearly identical, except that the names are incremented numerically for version number (e.g., NAME_3-XTCSR-CVR.fm...
View ArticleConversion from Robohelp 9 to Wiki format
Greetings! I've searched online and in the forums for an answer to this question, but almost everything is dated 4 to 5 years ago. Hopefully, it's time to start talking about this again. I've just...
View ArticleIE 10 issue in RoboHelp 10
Info on Adobe site says the IE10 patch for RoboHelp 10 enables webhelp to work in IE10. If I apply the patch, does webhelp work ONLY in IE10 or does it work in both IE9 and IE10? Thanks for your help,...
View ArticleInserting watermark using RoboHelp 9
Can we insert watermark using Robohelp ? Iam using Techcom Suite 3.5 (RH ver 9)
View Articlenext and previous buttons appear in screen layout editior but not in browsers
In the Screen Layout Editor (knowledge base) , Topic default file – I can see the next and previous buttons , but they don’t show up in browsers after generation
View ArticleTwo questions about the logistics of PDF for review...
Hi experts. I'd appreciate your thoughts on the RH feature "Create PDF for Review". I've come across a couple concerns... The instructions say that the source RH files shouldn't be edited/altered while...
View ArticleRoboHelp 11 Styles and Formatting panel spastically jumping from one style to...
The styles and formatting panel in my project is flickering and spastically jumping from one style to the next so I can't select a style.
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