RH 11 to Technical Comm Suite Conversion?
I'm going to make a whole bunch of people jealous here, but here goes... I landed my dream job as a full-time permanent tech writer with a software company of 47 employees and started last week. They...
View ArticleCannot Import Graphics Into Project
I am experiencing some very odd behavior in RoboHelp 9 project. When I attempt to import/insert a graphic into a topic, I receive the message: Unable to rename file, "image.gif".The file contains...
View ArticleRH9 - Can I restore layouts in "Single Source Layouts" pod from .ssl files?
RH 9 (latest)Windows 7 x64 Due to some corruption somewhere in our main help project that prevented me from generating layouts using the RoboHelp command line (rhcl.exe), I deleted my .xpj file and...
View Articlejavascript exception error
Hi, I'm using RH11, Webhelp 11.01.235... I receive a very vague "javascript alert" error when switching between content categories while viewing in Chrome v37.0. Selecting OK to this message clears it...
View ArticleGenerating Printed Documentation in RoboHelp 9
Hi, I am using RH9 that comes with the Adobe TechCom Suite 3.5. My MS Word version is 2010. While genating a Word Document from Robohelp, using the Printed Documentation Option, Some files in the HTML...
View ArticleAdding Feedback
I am using Robohelp 10. What is the best way to add an option for the user to provide feedback from each topic? I would like it to send it via email from the web server that the helpfile is hosted on....
View ArticleHelp topics are not displaying when using Windows 8/IE 10
I have a WebHelp system created in RoboHelp 7. When opening that Help from our application using Windows 8 with Internet Explorer 10 and allowing blocked content, the Help topics do not display in the...
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Importing css into Robohelp
I'm trying to import my own css into Robohelp so that we don't have to manually edit every single document we already have. I was told that the way to do it was to add the following to the...
View ArticleUnable to initialize DAO/Jet db engine
getting this error when trying to edit a .xpj file"Unable to initialize DAO/Jet db engine"It is being generated when I try to upgrade the project to a newer version.Is there an easy fix for this?Thank You
View ArticleWhat is the Best plan for downloading Adobe AIR Pdf files onto my...
Does Adobe have a solution that allows me to download adobe Air files as PDF files [ that I can open ] on my iMac running Mavericks?
View ArticleAdobe PDF Creation Add-on 9 or More Functional Adobe Product
I have a user that is using RoboHelp 8 client and the PDF creation function within RoboHelp is greyed out. I tried reinstalling RoboHelp twice and enabling this feature at install, but I get the...
View ArticleRH10 Webhelp and IE11
Using RH10 to generate Webhelp output. This has worked fine for users running firefox, chrome and IE10 in an intranet environment. (RH10 has been updated with the IE10 fixes and the chrome fix -...
View ArticleGenerated lower case only on _1
RH11 - Webhelp I'm generating mixed font case webhelp and these are the results ProjectName.htm (same with all other project files)projectname_1.htmThis old help file (with remote developers and their...
View Articleproblem with displaying index in RH11
Hi,I’m using RH11 to make Responsive HTML5 output in 4 different help projects, with the Theme2-_Government layout (in Dutch and French).All projects start correctly with the TOC pane open and the...
View ArticleSideBySide Error
I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears...
View ArticleCan I hide a book or entry within the TOC, based on a parameter?
Hi, all. I am currently using RH 11. Is there a way in which I can hide a book or entry within the TOC, based on a parameter passed in the URL?
View ArticleTitle bar in multiscreen HTML 5 SSL output is appearing as a blue visited...
We upgraded from RoboHelp 9 to RoboHelp 11. The title bar in multiscreen HTML 5 SSL output is appearing as a blue visited link and should not. I cleared the cache and it's still there on all the...
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All cross references of a new project start with , text insets
I'm working with RH 9. I produce Webhelp projects based on FM related books.This new book is based on existing projects and formats.But one thing is new: There are many text insets.My problem: The file...
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Generating HTML Website (WebHelp) in HelpMaker 7.4
This topic may not linked to RoboHelp but definately worth following. I'd appreciate the community to assist me. Makers have closed the software and the website. But still an excellent help generator....
View ArticleAny comments on speed and robustness of RH Server running on Windows 7 and...
Hi. Can anyone comment on their experience using RH Server on Windows 7 and using SQL Server Express? That is, is it stable and fast enough for delivering Web Help Pro documentation to support...
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