Please help me solve this problem. I've used RH7 to convert a Help project from WinHelp to HTML Help. BugHunter worked fine for the WinHelp project. I have now enabled it, and the Test HTML Help API function seems to work fine. However, when I open the application and call up CSH, the Help topics appear but the Output View shows no details about the call. Any ideas?
Lacona
I have been using RH HTML version 8.02 for several months. Recently, after compiling, the Search results do not work. The Search tab shows Error: Failed to initialize database. This occurs when I compile locally and to the server. Running MJ's Diagnostics did not fix the problem.
Thanks.
Bill
Hi all,
I'm using TCS 3 with my FM files linked to RH.
I have a cross-reference format that looks like this.
step 5 on page 1-6
In FM, the cross-reference is defined as follows:
<cross-ref>step <$paranum> on page <$paranum[h1,h1f_first,h1r_roman]><$pagenum>
I can't map this in Robohelp simply as step <$paranum>, possibly because there are two paranums in this cross-reference format.
When I generate the Webhelp, the cross-reference still appears as :
step 5 on page 1-6.
Is there any way to map this in RH so that the page number is removed? Preferably without having to modify my FrameMaker files?
Thanks in advance.
Hello,
We are using RoboHelp 2015 to create chm files on Windows 10 1607 and are currently upgrading to Windows 10 1709.
Explorer 11 is the default browser. The chm file is on the local C drive. When using links in a chm file to web sites we use New Window in the Hyperlink Options Display in frame. All works correctly in Windows 10 1607.
However when we take the chm file to Windows 10 1709 clicking on the same link does nothing. If we change the option for the link to be Page Default (none) it will work in Windows 10 1709 showing the site in the chm panel.
I have tried the same link in a word document and it does work correctly opening explorer to display the page.
Does anyone know why opening a link to a web page from within a chm file does not open the page in a browser when using Windows 10 1709?
In addition if the link is to a pdf file that is set to Page Default (none), again it will open in the chm panel but then a message shows up “Invalid plugin detected. Adobe Acrobat Reader DC will quit”. However, going directly to the browser to open the same link does not
produce the plugin error. Why would the plugin error only appear when opening from a chm?
Thanks
John
I can only find example scripts that work on complete files. What I want, is a script that works on currently selected text.
If I can create a macro that applies a specific paragraph style to all currently selected paragraphs, or a character style to currently selected text, I can put that style under a shortcut key.
That way, "emphasis" or "strong" can be put under ctrl-b, for example.
If there is another way to achieve the same (in RH 9), I would be interested to hear it as well.
Kind regards,
Erwin Timmerman
In RH7, I could arrange the pods so that the Topic List appeared as a tab in the same pod as the topics when I opened them. This arrangement had the topic tabs along the top, and the Topic List tab was in amongst them. But I just don't seem to be able to do this in RH8.
(The idea is to maximise the area available for the Topic pane, while hiding the Topic List when I don't need to see it. One click brings it back into view. I really don't want the Topic List to have its own space on the screen, otherwise I'll need a screen 2 feet wide to be able to work properly. And no, I don't want to dock it...)
Can anyone manage to do this?
Today I tried to add a new topic to my Word document and am getting symbols and tags in the topic heading (see attached screen shot). I'd added new topics recently without an problems. I'm using build 8.0.0.203. My primary project help fild format is .chm.
Need to know the steps....
Hi,
I am not able to generate an output of my project. Whenever I compile my project to generate it in HTML 5 or in Web help, it opens in MS-word document instead of the selected mode. Kindly tell me what is the remedy of it.
Regards
Prashant Bhonde
Windows 10 pro, version 1607, OS Build 14393.187, System type 64-bit operating system, x64-based processor
FrameMaker 11.0.2.384
RoboHelp 10.0.1.292
A FrameMaker book is linked into a project in RoboHelp. The project is set up with Use Distiller to Generate Images checked. Do Not Regenerate Images is left unchecked. Until June this year the project would generate correctly, with Distiller popping up regularly to generate a PDF from a TPS. This week we have several projects to regenerate for a major product release. When I choose Update > Force Update on the book file, generation starts, but as soon as Distiller starts it produces an error message saying 'C:\...\Pdf000002.tps Cannot open this file. Please check that the correct path and filename are given.' The generation stops unless you click OK, and if you do click OK immediately produces the same error message, and stops again. If I unselect Use Distiller to Generate Images then the project generates, with poor image quality. The .tps file is in the quoted temporary directory and can be opened manually in Distiller.
I've been through all discussions related to this issue but have found no solution. The Watched folders... option in Distiller also seems to make no difference.
I would be most grateful if someone could point me towards a solution.
Hi everyone.
I've been facing problems when I try to output my CHM file (RoboHelp 11).
The problem is that some topics appear in the list, but their content is in blank!
Some topics are OK, but others are in blank.
When I generate them clicking "Microsoft HTML Help" sometimes it works, sometimes it doesn't.
I don't know why it happens... If you can help me...
It's save on a local folder. The weirdest thing is that some topics are OK, but others not.
Sometimes the same topic can be viewed, but if I generate it again, the same content disappears...
I will put some pictures to explain it better to you.
The next image is the same topic shown in the previous image... I can't figure out why it happens...
Thanks in advance!
Hi there!
I am trying to center the logo in the indigo template on the header of both the master page and the topic page. I am modifying the scss files directly, and cannot figure out where in the code to modify the position of the logo. Does anyone know? Note, I figured out how to nudge the logo left and right, but I want the image locked in the middle.
Thanks!
Stephanie
I'm using RH10 and outputting to WebHelp. My company requires that I archive project source files to our CVS via Eclipse. I am not using RoboSource_Control and must use the company's development resources for archiving.
Since archiving the initial project, I have been uploading only source files with modified dates.
However, I have discovered that the files I thought were storing user variables and build tags are not the correct files to archive. Since I am uploading all files with a newer date and that's not working, I need to know the user variable source file name and the build tag source file name that stores the currently defined variables and build tags.
I have already tried the WebHelp forum and was directed to this forum to pose the question because I'm looking for source file information instead of output file information.
Thanks for your help!
karen
I created a customized HTML 5 Layout based on the Theme1_Standard layout. Our logo is rectangular and will not fit in the default image box. I want to move the logo to the right side of the header. I don't see how to do this in the Layout Customization dialog. Is there a way to do this in the html code somehow? By the way, the logo looks great in the desktop and table Preview from the Layout Customization dialog. It is the correct size and the header title adjusts to the right so that there's enough space for the rectangular logo. However, in the phone preview, the logo is tiny. And when I generate the Responsive HTML5 single source layout with the new theme, the logo is tiny in the Chrome preview, even for desktop.
Thanks.
Gina
I am using RH HTML in version RH11.
I am getting the following, multiple warning messages when compiling the CHM file and the file will not open.
HHC3004: Warning:
TopicName.htm :
The HTML tag "?xml version="1.0" encoding="utf-8" ?" is not a valid HTML tag (it does not begin with an alphanumeric character).
Here are the strange things...
I am generating using 3 conditional build tags. It is successful using any of the tags individually, or any 2 of the tags. Just not all three.
I am able to generate with 3 build tags, the first 2 of the 3 above and one other one.
Each time I generate using the same settings (the 3 tags), the warning is applied to different topics. Some topics that had the warning before, don't in the next iteration.
The CHM generates, but the file is double the size of the successful attempts. 64MB vs 32MB.
Other info:
Working and generating on a single machine.
This worked fine 6/24/2016 with all the exact same settings, the last time I did a build of my CHM.
I'm compiling a master .chm for our company which has all the .chm helps from our partner companies. I always have had books as the icons in my .chm's. Each individual .chm uses books as well. When I add this one particular .chm to the TOC however, it changes all my other icons in the TOC to folders, while it remains as a book icon.
How can I correct this?
Hello Everyone!
I am new to Robohelp and have had no previous training but know fairly about how to use it. One error which is coming in my way of generating a printed documentation is that when the word file is generated, it is adding some additional blank pages which is not visible in word doc. But, when converting word file to PDF after final styling of the doc, the PDF file shows the blank pages. Have tried to resolve the issue but couldn't get through it!
Request you to please help me on this one!
VPriyanka
Technical Writer
I'm using RoboHelp 2017 with FrameMaker 2017. The RoboHelp project I'm working on is a linked document from FrameMaker. I'm updating the online help files with the latest changes and my images in the document do not show up in RoboHelp. The images are EPS files and in the past they converted to JPEG and there was no issue with images showing up.
However, today all the images are missing in the online help. The Image says it's a JPEG but does not show up. I also have checked the "Use Distiller to Generate Image" box in the Conversion Settings. Does anybody know what's going on here? I'd really like some help.