I've just updated my system and went from Windows XP to Windows 7 and had to reinstall the Tech. Communication Suite 3 but can't find how to install robosource. On my windows XP system there was a folder under the progream directory titled Robosource but it's not longer there. I checked in the Adobe directory...nothing...in the Robohelp 9 directory....nothing.
can anyone help?
I have been having many issues with the server 8. It works great for a few weeks then the Search stops working. "No results". I have read through the threads and other have issues getting the results they want but I can't get anything now. Cleared output folders and even deleted the project from the server and republished.
This happened once before and through trial and error it started working again. I tried so many things I’m not sure what worked before. I will try about anything at this point to get things working again.
Hi,
I am generating print output from RoboHelp 2015. I observed an extra space in the begining of each step.
Find attached the screen capture.
Regards,
Prashant
I get the x broken link in top right corner... I tried all the solutions from changing reader settings to IE settings... no luck. the chm links works fine when opened on windows 7 and the pdfs open in multi screen and epub output. This is definitely a Windows 8/IE/Adobe Reader issue and it needs to be solved very soon or I may not have a job...
I've searched for whether this can be done from Robohelp but all my queries are matching the FM Named Destinations to PDF, which I know how to use, but is not the particular goal. It seems there should be a way to convert MapIDs in RH to Destinations in PDF but I have not found anything that indicate the Printed Doc Single Source workflow supports this. I'm probably missing something obvious. :/
Robohelp 10
Acrobat X Pro
Doable?
Diana
Thank you!
When I generate the printed Word document the headers have HTML code in it (see image below).
Also there are certain topics that are duplicated in the printed document.
Has anyone had this challenge before? Please let me know how I can correct the printed document. Thanks.
Hi,
I am in the process of upgrading from RH8 to RH9. During our testing, my .xlsx baggage files are not opening properly once published to RoboHelp Server 8 or RoboHelp Server 9. These files open fine when previewing the project in RoboHelp 9. The problem only occurs once they are published. Our current workaround is to have the users save the file locally and then open it, however that is not a long term fix. This wasn't a problem when we were using RH8.
I've looked in all the places I can think of on the server and can't find anywhere that there would be a change in the file associations. Can anyone help?
Hello,
We are experiencing issues when using RoboHelp HTML 10 with SVN.
I have created a small project containing two topics and checked it into SVN. My colleague can then get the project from SVN and the topics appear within the RoboHelp interface as expected. However, if I then add new topics into the RoboHelp project and check them into SVN, when my colleague gets the files (which appear on his hard drive as expected), they are not picked up within the RoboHelp interface.
I have read this thread (http://forums.adobe.com/thread/1072217), however deleting the CPD file either manually or setting the check box in RoboHelp has not made a difference.
There was no issue using RH9 and SVN - this is a new phenomenon (the project I have created is a small test project, but our larger, production project is experiencing the same problems). We have a basic set up - we don't use a PushOK plugin for RoboHelp; we have set the CPD and PSS files to ignore in SVN.
Any help would be greatly appreciated since if this cannot be fixed it would be a major issue for us.
Many thanks,
Mark Bower
Does anyone know if RoboHelp 9 can be integrated with Git version control?
My company is thinking about switching from TFS to this open source product, but I need to make sure that it is compatible with RoboHelp. I can't find a definitive answer on the web, so I wondered if anyone on the forum has had any experience of it?
Thanks
Jonathan
Hi,
I'm a prospective RoboHelp customer - currently using Frame with WebWorks. I'm just starting to evaluate RoboHelp as an alternative and one of the things high on my wish list would be the ability to apply a custom marker in Frame that could be converted to an anchor tag in the WebHelp format output. My content supports a set of fairly sophisticated scientific analytical tools, and there are many instances in which multiple elements in setup dialogs or other configuration screens warrant extended explanation, but I don't wish to chunk my help topics into an excessive number of small sections.
So it would be nice to be able to provide links somewhat like the Microsoft HTML "What's This?" function in which the link would open a larger topic at the relevant subsection.
Cheers, Brian S.
Hi,
I'm using RH 10 with linked FM 11 files to create a WebHelp project and this is what happens when I do an update or force update of a linked file in the RH project:
Can someone please advise how to update a linked file without losing TOC entries or Map IDs?
Thanks a bunch!
Gabe
I have a linked Framemaker book with images throughout. The image quailty in the finished Robohelp Webhelp html isn't very good.
What are the "best practices" etc. that will get me decent image quality?
Also, how can I get an image to spawn a larger version of itself when clicked?
Regards,
RP
I have searched the forum and Peter Grainge's site and not found a solution to this problem that worked.
I have a new installation of RH10 on Windows 7 sp1. It was installed as a trial and then licensed. I do not have the complete Adobe Acrobat -- only the add-on that was installed with RH.
I used RoboHelp HTML to create a simple webhelp project and attempted to generate a PDF from it with the single source layout for Printed Documentation. The following error occurred:
Starting to build Printed Documentation...
Printed Documentation processor 10.0.0.287
Building C:\RoboHelp experiments\merged help webhelp\Child projects\comcare_human_resources_modul\!SSL!\Printed_Documentation\Printed_Documentation. doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 1 second.
Preparing environment...
Printed Document Generator Environment: Word 14.0.6129, OS 6.1.7601, RAM 4009 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'Title Page'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'Human Resources Module'...
Building 'First Topic of the Human Resources Module'...
Processing 'First Topic of the Human Resources Module'...
Processing 'How it works'...
Processing 'Splash'...
Processing 'Welcome'...
Processing 'The Information Screen'...
Processing 'About'...
Processing 'Starting the application'...
Building 'Error Messages'...
Processing 'Error Messages'...
Completed building chapters...
Building 'Glossary'...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Generating 'Printed_Documentation.pdf'...
Failed the generate PDF file 'C:\RoboHelp experiments\merged help webhelp\Child projects\comcare_human_resources_modul\!SSL!\Printed_Documentation\Printed_Documentation. pdf'...
Failed to save 'Printed_Documentation.doc'...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed Documentation.
RoboHelp can successfully create a PDF of a single topic. It can create a PDF with Review > Create PDF for Review. It can successfully create a doc from this project, and Word is able to save that doc as a pdf.
RH can open the projects that it created but cannot open the sample projects. The sample directories are read-only and I cannot reset them. I do not know why.
I uninstalled RH and reinstalled it. The problem is still occurring.
I am baffled. I am an inexperienced RH user so the problem might be a simple one. I would be grateful for any advice.
Best wishes,
Juliette Curtis
Did I miss a step?
I did not add the topic to the browse sequence.