Hi guys,
When I run my help application, developped with RoboHelp 11 using Responsive HTML5 layout, I have the Ms-Internet Explorer message: 'Internet Explorer restricted this webpage from running scripts or ActiveX controls' If I click on 'Allow blocked content...', that message disappear, and everything works fine. But I want to find a way not showing this message.
Thank you for your help.
None of my fonts are underlined in the CSS file, but underlining appears rather randomly in some of the Paragraph Heading fonts in the generated output.
Here is an example:
Can anyone point me in the direction of how to correct this?
Many thanks
Hi..
While generating webhelp, I checked for broken links under Tools->Reports->Brokenlinks. It displayed a message saying that there are few broken links and the name of the missing topic htm.
Can you please help me resolving the broken links.
Thanks for your support in advance.
Hello all,
I spent quite a lot of time this weekend trying to work out what was going on with my CSS, and I'm curious to know if anyone else has had such problems.
First off, my FM project is linked to my Robohelp project, so I need to use the "Edit conversion settings for FrameMaker documents" to map my FM styles to the styles in my stylesheet. However, I don't think my issue is a FrameMaker integration issue.
Anyway, my stylesheet was not affecting my output as expected, and I made doubly-sure that the correct stylesheet was associated with my topics, so that isn't the issue.
First thing I found strange was that when I opened the RhStyleMapping.css file for a brand new project, the first line indicates "Created with Robohelp 8" - I am using RH9, so shouldn't is say Robohelp 9? Anyway, that aside.
When I map styles using the Robohelp CSS editor, my headings in the editor are named Heading 1, Heading 2, Heading 3, Heading 4 and so on. But when I open the stylesheet in Notepad, they are called h1, h2, h3, h4 etc.
Anyway I didn't notice this at first, and I edited my CSS in Notepad to set the style for a grouping
h1,h2,h3,h4,h6 {
color: #ff0000;
{
This is when things started to go very wrong. When I went back into the Robohelp editor, my grouping appeared, but wasn't taking effect anywhere. The reason why I set the color field in Notepad instead of the CSS is because when you create a custom colour, the stylesheet sets the color to the name you indicated, for example
color: "Company specific red"
but nowhere in the stylesheet was there a definition for this "Company specific red", so the color didn't "take" (I guess this is a separate issue, but still).
Is it not possible to use both Notepad and the Robohelp CSS editor to edit the same style sheet (Not at the same time though)? At first it seemed to be working all right, and I'm pretty sure this was shown in one of the on-demand seminars (for linking RH and FM), but when I follow the same steps, my stylesheet tends to get "corrupted" and not respond (ie the styles I set don't make it into the output).
I think I have fixed my problem by creating new styles in the RH editor called h1, h2, h3, h4, etc, and I won't use the Heading 1, Heading 2, etc styles anywhere, but I'm curious to know if anyone has run into strange problems with stylesheets getting overwritten mysteriously.
thanks.
Sue
Aftera slight changein the projects Skin the bullet listsinalltopics in all my projects has been changed so the space between bullet and text is gone(see picture) but modifying the Skind has never before affected the topics.
The bullet lists looks fineuntil Igenerate theprojects???
And I haven't made any changes in the .css file!
Hi --
When I edit a page in RoboHelp v11, the bullets look fine:
When I view in RoboHelp v11 they appear to the left with more space between bullet and the text:
When I export as WebHelp, they also appear to the left and with too much space (in all browsers):
Even when I increased the indent in the style sheet, it did nothing to change the results:
Can anyone help me get the bullets to appear with the proper indentation?
Thanks!
Hi all,
I am currently working with my software architect to find the best way to toggle between different languages in the same help site using Responsive HTML. He did some research and found this Generating help in multiple locales using Adobe RoboHelp 10 | ADOBE GLOBALIZATION BLOG
I proposed using Conditional Tags in my Help content, and filter between En, De and ES. I assigned the different languages at topic level within each book (Book 1 contains EN, Book 2 German etc) for each different languages, i.e. Book/Topic - DE, Book, Topic - En etc. And then create Conditional Tags based on the languages. I outputted this and seems OK, but the filters are kind of ugly and I just wanted to know if there is a more effective way using Responsive HTML?
Thanks and kind regards,
Luke Pivac
Hi,
Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.
I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.
In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.
This seems to be a bug?
Thanks
Could anyone offer some tips or advice on using Simplified Technical English (STE) with RoboHelp 2017 please? I was wondering if we could modify the dictionary in RoboHelp to not recognise words that do not exist in the STE dictionary. This would be very helpful in getting authors to conform to the STE rules. If anyone knows of any third-party applications which might help, I'd much appreciate it.
Our online help contains quite a few arrow symbols (refer image below) to describe program menu paths.
Our documentation is authored in word and imported, the arrows are a result of typing --> (which converts to the Windings font arrow symbol you see below).
In the roboHelp HTML View it looks like this: <b><span style="font-family: Wingdings;">à</span>
The arrow symbols are displaying correctly when viewing output on a pc, however on the iPad they are displaying à instead of the arrow.
Any ideas?????
When viewing my WebHelp locally, generated with RH10, my favicon displays in FireFox and Chrome, but not in IE.
I have tried:
In all cases, the favicon works correctly in FireFox and Chrome, but does not work in IE. I am using IE 11. I tried switching the IE Document Mode to an earlier version. No change.
Since the .png file format is supposed to work with IE, I tried using a .png file instead of an .ico file. Still did not work in IE.
Any ideas? Thanks!
Tim
Greetings RoboHelp and HTML experts!
Does anyone have a good way to add line numbers to code examples in RoboHelp output? Outside RoboHelp, I've used CSS styles (<pre> and <code>), but you have to apply the <code> tags to every line -- a pain, especially when you have to update code samples -- and I haven't gotten it to work in RoboHelp. When I attempted to add the tags to topics in the HTML view, RoboHelp added dozens and dozens of extra <code> and </code> tags when I switched back to Design view. It made a real mess. Anyone know why?
I'm also looking for a way to highlight syntax in code samples. Any suggestions?
My current configuration:
Windows 7, TechComm Suite 2015
FrameMaker source, RoboHelp project for Multiscreen HTML5 generation
Here's the CSS I tried (worked outside of Robohelp):
pre {
counter-reset: line;
display: block;
white-space: pre;
margin: 1em 0;
font-family: "Courier New";
font-size: 10pt;
background-color: #ededed;
margin-right: 5pt;
margin-left: 5pt;
margin-top: 5pt;
margin-bottom: 5pt;
}
code {
counter-increment: line;
}
code:before{
content: counter(line);
font-family: "Courier New";
color: gray;
padding-right: 10pt;
-webkit-user-select: none;
}
Thank you!
-Kate
I am using Robohelp to convert MS Word documents to SharePoint ASpx pages. It works well in relation to the conversion of documents and graphics, but my issue is that I do not want to use the Robohelp help frame (toc/index/search etc), I just want the basic apsx pages and their associated images that were embedded/ now linked.
How can I turn off the frame feature?
Thanks
Simone
Hello. I apologize if this has already been asked and answered; I tried a search with no luck. I am testing RoboHelp 2015 and am converting my RoboHelp 8 projects to do it.
After converting an old project, when I open a topic select View Item, I receive this error:
Whether I select Yes or No, the topic opens but I can't select any of the drop-downs to see the content inside. This doesn't seem to be a problem for the finished output after I generate the webhelpl, but I still need to be able to just view topics to see how they look.
Any suggestions?
Thanks very much!
Hello Everyone!
I am new to Robohelp and have had no previous training but know fairly about how to use it. One error which is coming in my way of generating a printed documentation is that when the word file is generated, it is adding some additional blank pages which is not visible in word doc. But, when converting word file to PDF after final styling of the doc, the PDF file shows the blank pages. Have tried to resolve the issue but couldn't get through it!
Request you to please help me on this one!
VPriyanka
Technical Writer
I have a subscription to RoboHelp 2015 and I have installed the product (version 12.0.2.384) on my desktop PC. Now I would like to install the same version of RoboHelp on my laptop, which I understand I am allowed to do as long as I do not use both copies at the same time. But I cannot find a way of downloading a copy of that version on my laptop. The only option available seems to download a new trial version of RoboHelp, which would then be RoboHelp 2017. What can I do to install RoboHelp 2015 on my laptop? Thanks in advance for any answer.
Hello,
I imported a Captivate 9 project that includes an MP4 video (created using Camtasia) into my help project in Robohelp 2015 and generated a responsive HTML5 output. The Captivate project plays in the output, but the video does not appear and does not play. The video plays just fine when I publish and play the Captivate project locally. At first, I just created the Captivate project in a folder on my desktop and imported it into my Robohelp project, and when that didn't work, I tried the following:
Any help you can give is appreciated!
Dawn
Hello,
Can RoboHelp 9 be installed on a Windows 10 machine?
Currently, the software is installed on an XP machine and we are looking forward to move it to a Windows 10 machine.
My team are having a problem that some RH2015 projects that behaved perfectly in IE11 are now causing a problem if rebuilt in RH2017. The search panel in the WebHelp no longer displays results or any evidence of performing a search. The search works when viewed in Chrome and will also work in IE11 if you press F12 and select compatibility mode 10. Building out to HTML5 format, as a test, also results in a working help in IE11. So, the issue seems to be specifically with the WebHelp format.
The problem seemed similar to a search problem affecting RH11 that was covered on this forum and required a patch to the whutils.js and whver.js files. Indeed, we quickly found that we can resolve the problem by taking the whutils.js produced by RH2015 and dropping it into the RH2017 WebHelp output folder to overwrite the generated file. The help then appears to behave perfectly on IE11 (and other browsers).
A comparison of the whutils.js files from both RoboHelp versions shows that they are not identical and that additional code has been added in 2017. The help files received minimal editing before being rebuilt as WebHelp and no 2017-specific features were added, so this may be why we are getting away with using the 2015 file. However, as I don't know what the new code is doing, I'm uncomfortable about using the RH2015 file as a fix.
Can anyone on the forum or from the Adobe team tell me if this problem is already known or if there is a patch for the file: we did search on the forum and bug report site but saw nothing obvious? The machine on which we performed the build was new and had a clean install of Technical Communications Suite 2017, and we have also confirmed it is fully up-to-date with software updates.
Am I right in assuming that, when building WebHelp, RoboHelp fetches the whutils.js file from <RHnstallFolder>\RoboHTML\WebHelp5Ext\template_stock and that any permanent patch would need to be applied in that folder?
Thanks in advance for any help you can offer,
Charles Addison