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Update to RoboHelp Dropping all Files/Content
Hi,My colleague has now encountered the same problem as I described here: http://forums.adobe.com/message/5300528#5300528 Here is the content of her report: "A similar problem that happened earlier to...
View ArticleHeading refuses to paginate into a new topic
Hi, I am using Tech Communicator Suite 4.I have have a dozen RoboHelp projects with linked FrameMaker books, generating MS HTML Help (.CHMs) as my output. In all of them, I have the import settings set...
View ArticleBlank Browser Window displaying along with Help Topic
Hi. I have recently started using RoboHelp 8 and using the WebHelp Single Source Layout option, generated help to be deployed in an Oracle Application. I found that when a help topic is called from the...
View ArticleCreating a link to a relative path
I am hoping someone can help me here. I'm using Robohelp 6.0 and outputting to a CHM file (Robohtml). I have a separate .htm file with 3 associated files (.flv (flash video), .js, .swf (controller),...
View ArticleI suddenly can't move files from one folder to another in my FlashHelp project.
I have RH8 (8.02). I have been working on this project for a couple of years now. What changed? I had imported a Word document and then removed the document and the folder it created from the Project...
View ArticleImporting .htm files into RoboHelp project
In my project in RoboHelp, when I go to File > Import > HTML File… to add a .htm file to my project, it locks up on me instead of providing a directory listing allowing me to select files to add...
View ArticleImage quality in Robohelp
I have a linked Framemaker book with images throughout. The image quailty in the finished Robohelp Webhelp html isn't very good. What are the "best practices" etc. that will get me decent image...
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style sheet not being applied to certain topics in .chm file
Hello,I just upgraded to RH8 to produce HTML help. I was previously using RH7. Almost all topics use the style sheet called e4w.css. When i generate a .chm file and display various topics with the...
View ArticleError: Failed to load xml file
Hi, I have a multiple project output using RobohHelp HTML 9. In the online help system, when I search for certain terms, I encounter this message "Error: Failed to load xml file" could anyone let me...
View ArticleImages on Robohelp are very poor quality/blurry or don't appear at all
Hello, Any help on this problem would be greatly appreciated as I have been attempting to solve this for several hours a day for the past week.I have a simple employee handbook in word (about 20 pages...
View ArticleCross-References Broken In RoboHelp 10 Output
We are using FrameMaker 11 to author our documentation. We have some cross-reference links that do not work when the FrameMaker book is imported into RoboHelp. Upon import, the href information is not...
View ArticleWindows 7 64 bit + IE10 = no pdf in HTML Help
When I generate a .chm in RoboHelp and click to view the result: the .chm becomes displayed; when I click in the .chm on a link for opening a .pdf the .pdf is displayed correctly in the main .chm...
View ArticleRH10 Webhelp and IE11
Using RH10 to generate Webhelp output. This has worked fine for users running firefox, chrome and IE10 in an intranet environment. (RH10 has been updated with the IE10 fixes and the chrome fix -...
View ArticleRoboHelp 11 Styles and Formatting panel spastically jumping from one style to...
The styles and formatting panel in my project is flickering and spastically jumping from one style to the next so I can't select a style.
View ArticleRoboServer 7 fails miserably
I recently upgraded to RoboHelp 7, RoboSource 3.1 and RoboServer 7. My issue is with RoboServer.RoboServer 6 was working relatively well. I have two servers, one for Test/Development and one for...
View ArticleExpanded air files
Hello, We're using RoboHelp software to create our help files. The output is generated as .air file. For deployment we're using InstallShield Basic MSI projects. In order to include the help files we...
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After applying the fix for the IE 10 problem, no topic is displayed in the...
The background: We create WebHelp using RoboHelp 10. It's a merged help system that uses a script (from Peter Grainge's site) to redirect from the parent start page to the initial topic. The help is...
View ArticleSWF autoPlay
I am inserting some captiva 3 swf files in robohelp 7.02 and they start playing as soon as the page is opened. I would like the reader to read a senario prior to playing the swf file. I understand that...
View ArticleRH8 HTML compiling to Webhelp - how to shorten cycle?
Good morning! We have 20 projects being authored in RH8. All of them have a healthy supply of baggage files - mostly pdf files, but also some .doc and .xls files. All projects live on the C:\ drive -...
View ArticleExport RoboHelp to Microsoft Word 2013
How do you export the RoboHelp files into Microsoft Word 2013? I've tried doing it through the application but I am receiving the following error "A supported version of Microsoft Word does not exist....
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