Hi, all.
I have imported a word document into RH11 in win7 environment. In Word, the document creator used the Word graphics tools to put outlines around graphic elements of particular interest.
When I import the Word document, those outlines are imported as separate graphics files and I can't simply drag them into place. Is there a way to get RoboHelp to import the graphic in one piece?
Thanks.
How can I autonumber the TOC entries within a given book?
I'm new to RoboHelp, am running RoboHelp 2015.
I'm listing steps in a process.
Example:
Step 1: Get out some bread
Step 2: Open the peanut butter
Step 3: Apply peanut butter to bread
I've figured out how to apply multi-level list to the headings on the topic pages. So on each topic page, I've successfully formatted autonumbered headings on the topic page.
But in the Table of Contents, I have only:
Get out some bread.
Open the peanut butter.
Apply peanut butter to bread.
How do I have the TOC entries themselves autonumbered?
Thanks much!
I started receiving the error "Cannot find Microsoft Word Installed on your system" whenever I tried to generate printed documentation from RoboHelp 10. This occurred after I installed Open Office 3.4.1.
Clicking the "Printed Documentation" option in the SSL pod generated the error. However, right-clicking on the "Printed Documentation" option, selecting "Properties", then clicking "Save and Generate" did work. Go figure.
I am using Word 2007.
All of these suggested solutions to resolve the problem didn't work, unfortunately.
http://www.grainge.org/pages/authoring/printing/print_issues.htm#other_issues
http://helpx.adobe.com/robohelp/kb/error-cannot-find-microsoft-word.html
http://forums.adobe.com/message/4173839
Finally I fixed the problem by following the simple solution here. I found that the problem was that the Word file associations were corrupt and you simply need to reregister word.
http://www.word.mvps.org/FAQs/AppErr...gisterWord.htm
Here's the solution in case the link does not work:
Article contributed by Cindy Meister 
If you find that Word files do not open in the desired version of Word when you double-click them in Windows Explorer, or that when opening them from the Desktop or Explorer, a series of messages appear claiming that the file cannot be opened, such as:
“Cannot open C:\My”
“Cannot open "Documents\The”
“Cannot open "Test.doc"”
.. you need to re-register Word. To fix the problem:
and press Enter. Note that there is a space before the forward slash
Hope this helps anyone else who has struck this problem.
Cheers Mark
Hi All ,
I have been using robohelp for a little while now great product....
We have recentley upgraded to Office 2013 and it seems that Robohelp 10 does not support output to Word when Office 2013 is used - ( Printed Document output works "Most" of the time on Office 2010)
Other than rolling back to 2010 (my current solution ) has anyone else come across a way of making Robohelp 10 work with Word 2013 -
If Adobe are looking at this - are there any plans to release updates that will ensure compatiblity ?
Many Thanks
I generated a WebHelp project with Adobe RoboHelp 10 last November. I had no problems with the TOC or index. Whenever I try to view output today, IE won't show the left pane with the list of topics in the Table of Contents. It also doesn't show index tags. I have no problem viewing this same output in Mozilla Firefox. I just set Firefox to be my default browser b/c it is so frustrating that I can't immediately view changes to my help project. Has anyone else experienced issues with IE 11? I even cleared cookies and the cache, and I still can't see my TOC and index. This never happened before.
Hi, I am consideringthe purchase ofRH10to publishmanuals indifferentformats, butI have a problem: I generate project for allvideo profiles(desktop, android phone, iphone, etc) but when I connectwithiphoneoripadviewthe wrong profile(Androidphone).can someone help me?
I use RoboHelp HTML 9 and have been having issues with generated WebHelp in IE 11. The TOC was totally blank and the Search tab looked fine but did not function. Everything worked fine in Firefox. After much experimenting and online research in these forums and elsewhere, I have been able to get the TOC to display properly in IE 11 (and Firefox) but the fix has caused the Search tab to stop functioning as per this other forum post RH9 Webhelp Search function is not working properly.
I need to have BOTH TOC and Search displayed and functioning properly but in order to get the TOC displayed properly I had to change the Preferred Format setting to "Pure HTML" and, according to the post mentioned above, that is what messes up the Search function. Is there a solution that will allow both TOC and Search to function properly?
Here is a summary of the steps I have taken to get to this point:
Both of my projects are run locally - one is release documentation that is distributed on a CD and the other is CSH which is loaded on the local server with the software for which it was created.
Dorothy
Note to Administrators: Sorry, but I originally posted this as a reply to a previous post - Contents, Index, & Search do not display in generated help... - so perhaps it should be removed from that thread to avoid confusion.
I've been searching all over help forums trying to figure out how to use Office 2013 with RH10 and the closest I've gotten is the following discussion about generating Help Documentation : http://forums.adobe.com/message/5043919#5043919
However, generating documentation isn't my main concern at the moment. I'm trying to import Word Documents into my project but everytime I attempt to do this I get an error that states: "The Import Word Document Wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer." I can avoid this by converting to PDF documents, but that's not my ideal solution at this time.
My office uses 2013, so I would prefer not to downgrade to 2010. Is there any way to avoid downgrading or would it be best to stick with using PDFs instead?
I have a FM document with images that are references to a PDF with page number. After I do the conversion, using just the default settings/mappings, I get a Rh document with the first image being duplicated across the entire document where the other images should have been.
What do I need to do to get the correct images converted?
I recently noticed that my HTML5 output wasn't working on iPhone, iPad, and macOS Safari.
First I thought something was wrong with my own scripts, but after some digging, I found that it's a bug in the native RH JS files.
That means that none of your HTML5 RoboHelp projects will work properly on current iPhones, iPads, and Macs (= devices running iOS 10 or macOS Sierra).
This is a major bug that should be addressed as soon as possible. The bug has already been filed by Alexandra Duffy one month ago, but it is still "Unverified": Bug#4192629 - Safari 10 update has caused HTML5 Help from RH to stop working.
Luckily enough, Edward Doris has already posted a bugfix in the above bug report. It seems to solve the problem on all devices. However, implementing the bugfix requires advanced JS knowledge.
Please provide an official bugfix as soon as possible.
Using RH 8.0.2.208.
My parent TOC looks like this:
A
xxx
B
C
D
My child TOC looks like this:
A
yyy
C
zzz
I expect the result to look like this:
A
xxx
yyy
B
C
zzz
D
But instead, I get this:
A
yyy
C
zzz
A
xxx
B
C
D
Is there a way to actually merge them? It seems like they're just appended. I'm looking for a solution that does not involve post-production work. We update Help too often to make manual changes every time we build.
Thanks!
RH8 HTML
I'm publishing some work to word docs and I'm getting some problems every which way I try to get around it.
First, I published based on the CSS, this didnt work so well. My custom bullet images weren't displayed, numbered lists that come after a snippet were out of alignment.
So instead I'm trying to map the styles using my .dot word template. but this isnt working properly either.
I 'import' it into RH to be used when publishing, but when it comes to selecting the styles used in RH and mapping them to the styles in the template I can't. The list of styles I have to choose from is quite small, from what I understand it will automatically map the headings, and other styles that are common. So I only have a bodytext style, caption, reference, and hyperlink styles, plus several other random RH styles that appear in my styles list that I cant remove - drop-down hotspot, expanding text blah blah (I'd love to delete these or get them out of the list but I cant do that either)
But I cant map the list and number styles I have, this is a problem, because when the list styles I have publish, the custom bullets that I have set are not being displayed, the text and indents are ok, but no custom images. also there is an issue with the number lists coming after a snippet and the indents being completely wrong.
Any help appreciated.
Hello,
I'm looking for a way to see which topics are not being viewed in my Help site. I'm using RH 2015 with responsive HTML5 SSL and hosting on RoboServer 9.
The RoboServer reports provides a view count for topics that have been viewed in a given time frame, but I would like to see what topics were not accessed in that same time frame.
I was hoping there was an easy way to export the topic list inside RoboHelp - where it lets you filter by TOC, TOC Name, Status etc. This way I could blend the topic list with view count data from the Frequently Viewed Topic report (provided in RoboServer admin console). However, I have not figured out how to pull a list of all topics - in particular all topics used in a specific TOC.
Does anybody have an ideas of how to accomplish this?
Thank you!
Chris
Realized this would be better on this forum than the WebHelp forum:
Within a skin, I'd like to create a custom email button on my toolbar that would allow a user to email a direct link to a specific file in my RoboHelp project (a Share this Topic feature).
I thought it might be something like this:
window.location=('mailto:ENTERNAME@DOMAIN.COM?Subject=Useful Step-by-Step&body=This Step-by-Step may be helpful for you: ' + window.location)
but that just calls the toolbar, not the topic; the focus isn't on the correct window.
I have the following code that I could imbed on each topic page, but for consistency, I'd like to have this functionality on the toolbar instead. Has anyone done this or come across this before?
<p><script type="text/javascript">
var mailSubject = 'Useful Information';
var mailBody = 'This page might help: ' + location.href;
var mailDisplay = 'Click here for a demo.';
document.write(
'<a href="mailto:yourname@yourSite.com'
+ '?subject=' + escape(mailSubject)
+ '&body=' + escape(mailBody)
+ '">' + mailDisplay + '</a>'
);</script></p>
I have Tech Suite 3. If I start a new RoboHelp project and try to import or link Frame files, RoboHelp tries for a while, then I get an Out of Memory error and the program crashes.
I opened one of the sample projects and was able to link to one of my frame files without any problem, so it seems to be an issue with creating something new.
Any suggestions?
I compiled a CHM file using RoboHelp HTML 11. When I double-click the compiled CHM file, the Search tab works just fine. But when I view the Help in the application that uses the CHM file, the Search tab does not work. When a search term is typed in the Search tab, the "No topics found" message displays.